Planned Water Disruption Notice – Nadi & Lautoka Areas
The Water Authority of Fiji (WAF) intends to carry out urgent repair work on a leaking air valve from one of its duplicate DN600
Fijians touched by our service
829,
1
Million litres of drinking water
134,
0
Million litres of wastewater
24,
1
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We visited Adi Cakobau School (ACS) this afternoon (21/10) to create awareness on best practices and water conservation in the school.
Extending our services directly into the heart of the community, these engagements are one of many conducted by WAF to educate Fijians on the value of water and sanitation.
Shout out to Year 903 student, Ms Mackay for a beautiful poem titled ‘Hidden Heroes Behind Our Water’ she wrote it after the awareness.
𝗛𝗶𝗱𝗱𝗲𝗻 𝗛𝗲𝗿𝗼𝗲𝘀 𝗕𝗲𝗵𝗶𝗻𝗱 𝗢𝘂𝗿 𝗪𝗮𝘁𝗲𝗿
𝑻𝒉𝒆 𝑾𝒂𝒕𝒆𝒓 𝑨𝒖𝒕𝒉𝒐𝒓𝒊𝒕𝒚 𝒐𝒇 𝑭𝒊𝒋𝒊 𝒕𝒓𝒊𝒆𝒔 𝒕𝒉𝒆𝒊𝒓 𝒃𝒆𝒔𝒕 𝒇𝒐𝒓 𝒕𝒉𝒆 𝒃𝒆𝒕𝒕𝒆𝒓𝒎𝒆𝒏𝒕 𝒐𝒇 𝒐𝒖𝒓 𝒄𝒐𝒖𝒏𝒕𝒓𝒚 𝒘𝒊𝒕𝒉𝒐𝒖𝒕 𝒓𝒆𝒔𝒕. 𝑬𝒗𝒆𝒓𝒚 𝒅𝒓𝒐𝒑 𝒊𝒔 𝒑𝒓𝒆𝒄𝒊𝒐𝒖𝒔 𝒊𝒔 𝒘𝒉𝒂𝒕 𝑾𝑨𝑭 𝒔𝒂𝒚𝒔 𝒑𝒓𝒐𝒗𝒊𝒅𝒊𝒏𝒈 𝒖𝒔 𝒘𝒊𝒕𝒉 𝒘𝒂𝒕𝒆𝒓 𝒕𝒉𝒓𝒐𝒖𝒈𝒉𝒐𝒖𝒕 𝒕𝒉𝒆 𝒅𝒂𝒚𝒔.
𝑻𝒉𝒆𝒚 𝒂𝒍𝒔𝒐 𝒍𝒐𝒐𝒌 𝒂𝒇𝒕𝒆𝒓 𝒐𝒖𝒓 𝒔𝒆𝒘𝒆𝒓𝒂𝒈𝒆 𝒍𝒊𝒏𝒆𝒔. 𝑶𝒖𝒓 𝒉𝒊𝒅𝒅𝒆𝒏 𝒉𝒆𝒓𝒐𝒆𝒔 𝒕𝒉𝒂𝒕 𝒕𝒓𝒖𝒍𝒚 𝒔𝒉𝒊𝒏𝒆𝒔.
𝑨𝑪𝑺 𝒐𝒇𝒇𝒆𝒓𝒔 𝒐𝒖𝒓 𝒂𝒑𝒐𝒍𝒐𝒈𝒚 𝒔𝒐𝒇𝒕 𝒂𝒏𝒅 𝒔𝒊𝒏𝒄𝒆𝒓𝒆, 𝒕𝒉𝒂𝒏𝒌 𝒚𝒐𝒖 𝒇𝒐𝒓 𝒕𝒉𝒆 𝒘𝒐𝒓𝒅𝒔 𝒘𝒆 𝒉𝒂𝒅 𝒕𝒐 𝒉𝒆𝒂𝒓.
𝑴𝒂𝒚 𝒚𝒐𝒖𝒓 𝒘𝒐𝒓𝒌 𝒄𝒐𝒏𝒕𝒊𝒏𝒖𝒆 𝒊𝒏 𝒐𝒖𝒓 𝒏𝒂𝒕𝒊𝒐𝒏 𝒂𝒔 𝒚𝒐𝒖 𝒌𝒆𝒆𝒑 𝒐𝒖𝒓 𝒘𝒂𝒕𝒆𝒓 𝒊𝒏 𝒑𝒓𝒆𝒔𝒆𝒓𝒗𝒂𝒕𝒊𝒐𝒏. 𝑾𝒆 𝒃𝒊𝒅 𝒚𝒐𝒖 𝒂 𝒘𝒂𝒓𝒎 𝒇𝒂𝒓𝒆𝒘𝒆𝒍𝒍 𝒕𝒊𝒍𝒍 𝒐𝒖𝒓 𝒏𝒆𝒙𝒕 𝒎𝒆𝒆𝒕 𝒐𝒏𝒍𝒚 𝑮𝒐𝒅 𝒄𝒂𝒏 𝒕𝒆𝒍𝒍.
𝑻𝒉𝒂𝒏𝒌 𝒚𝒐𝒖, 𝒂𝒔 𝒘𝒆 𝒈𝒊𝒗𝒆 𝒐𝒖𝒓 𝒍𝒐𝒗𝒆, 𝒎𝒂𝒚 𝒚𝒐𝒖 𝒃𝒆 𝒈𝒖𝒊𝒅𝒆𝒅 𝒃𝒚 𝒕𝒉𝒆 𝒐𝒏𝒆 𝒂𝒃𝒐𝒗𝒆.
𝑷𝒐𝒆𝒎 𝒃𝒚: 𝑴𝒂𝒄𝒌𝒂𝒚 (𝒀𝒓 903)
#WaterForFiji #TeamWAF #WAF #FijiNews #Fiji💧
Great initiative keep it up
Beautiful poem, Vinaka ACS.
Still no water in sawani colosuva area
Kind request please fix the water problem
Vinaka Team
Vinaka Sawani..
Eliki R. Dakuitoga
𝗪𝗔𝗙 𝗖𝗼𝗻𝗰𝗹𝘂𝗱𝗲𝘀 𝟮𝟬𝟮𝟰 𝗔𝗻𝗻𝘂𝗮𝗹 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗙𝗼𝗿𝘂𝗺𝘀 𝘄𝗶𝘁𝗵 𝗮 𝗙𝗼𝗰𝘂𝘀 𝗼𝗻 𝗙𝘂𝘁𝘂𝗿𝗲 𝗪𝗮𝘁𝗲𝗿 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆
The Water Authority of Fiji (WAF) successfully hosted the 2024 Annual Customer Service Forum for the Central Division at the Holiday Inn - Suva earlier today, concluding its series of regional forums aimed at engaging with customers across the country.
WAF Customer Forums serve as an opportunity for open and transparent discussions with customers. During the forum, WAF Executive Leadership Team briefed customers on service improvement initiatives completed over the past financial year as well as updated them on the major projects in the pipeline.
WAF Chief Strategy and Information Officer Mr Seymour Singh outlined the water security and sanitation projects identified in the Water Sector 2050 Strategy, and the $8.5 billion investment needed over the next two decades. He described the Water Sector 2050 Strategy as a comprehensive plan developed to ensure universal access to safe water and sanitation for all Fijians.
Customers expressed support for the Water Sector Strategy 2050 projects. Additionally, WAF presented its 2023-2025 Customer Service Charter and reaffirmed its commitment to meeting service standards. The issue of high levels of customer debt was also addressed, with customers being urged to pay their water bills on time to support continued service delivery.
The Forum attendees also heard from Ms Shereen Begg who has recently completed her PhD research on the impact of rainfall on the Waimanu River water quality. Ms Begg highlighted how activities in the catchment is impacting heavily on the poor water quality in the river, posing a significant challenge for WAF operations as they have to treat this highly turbid water to ensure it meets Fiji National Drinking Water Quality Guidelines. WAF encourage attendees to take proactive steps in leading conversations about protecting water catchments for future generations.
This event concludes WAF's annual series of customer service forums, which are conducted in all its regions to foster stronger customer engagement and improve service delivery across Fij#WAF2024F#betterlifethroughwaterW#watersecurity2050y#CustomerEngagemente#sustainablewaterW#FijiNewsi#WaterForFijir#Fiji#Fiji💧
Please restore water in Paul Sloan, Bayview Heights. What's the use of all these customer focused gatherings with no genuine commitment towards service delivery.
𝗪𝗔𝗙 𝗨𝗽𝗱𝗮𝘁𝗲: 𝗪𝗮𝘁𝗲𝗿 𝗥𝗲𝘀𝘁𝗼𝗿𝗲𝗱 𝗧𝗼 𝗨𝗽𝗽𝗲𝗿 𝗞𝗵𝗮𝗹𝘀𝗮 𝗥𝗼𝗮𝗱 & 𝗘𝗹𝗲𝘃𝗮𝘁𝗲𝗱 𝗣𝗮𝗿𝘁𝘀 𝗼𝗳 𝗣𝗿𝗶𝗻𝗰𝗲𝘀 𝗥𝗼𝗮𝗱
As of midday (20/10), restoration progress shows significant improvement in water supply to customers in elevated parts of Sakoca, Tacirua East, Khalsa Road, Tovata, Makoi, Tuirara, Loloma, Kaba, MH Superfresh, Tuisowaqa and Bayview Heights.
WAF is working to continue to normalise supply in the coming days. The Upper Khalsa and elevated customers along Princes Road are supplied from Tamavua and Tovata system.
Water carting trucks are on standby and have been continuously deployed to provide relief to areas affected.
We deeply regret the inconvenience this disruption has caused and are grateful for your patience and understanding as our teams work tirelessly to restore normal supply.
For further enquiries, customers can call (679) 3346777 or shortcode 5777 (all mobile networks) or email us at contact@waf.com.fj
#TeamWAF #WAF #FijiNews #WaterForFiji #Fiji💧
Wait what Water carting team is on standby and have been continuously deployed to provide relief to areas affected BULLSHIT STOP LIEING we are requesting for water from Thursday till now we have not been assisted yet.
Every day same issue in savutalele no water nearly every 2days water close no water trucks cmg down ds road even we call dem to send trucks but no response from water Authority Very poor service
Waiqanake is without water since 11/10/24. This people email saying water supply regular in the area. They daydreaming!
Water just came this morning and now it’s been closed again DVC in Sakoca ! 🤬it’s been 1 week without water! 😡😡🤬🤬
Patience is a virtue,it could be frustrating sometimes yet it is beyond our control when the flooding is a contributing factor.Thanx.
No change in TACIRUA HEIGHTS
Poor service
Vinaka vakalevu
Next time don't close water
Vnk
Is water turned off in the bureta st and side streets from this a.m. ?
Laite R Sisiwa sa sili se warai ? 🤣
Thank you for providing water trucks during challenging times as the heavy rainfall and flooding at your water source is beyond your control. Only God can control nature.
𝗪𝗔𝗙 𝗨𝗽𝗱𝗮𝘁𝗲: 𝗨𝗽𝗽𝗲𝗿 𝗞𝗵𝗮𝗹𝘀𝗮 𝗪𝗮𝘁𝗲𝗿 𝗜𝘀𝘀𝘂𝗲𝘀
The Water Authority would like to inform the residents about the ongoing water supply situation affecting the Upper Khalsa and others elevated areas supplied by the Tamavua system.
Due to high turbidity levels in the Waimanu River, the Tamavua Water Treatment Plant (WTP) has experienced significant reduction in water production capacity during this week. This resulted in water supply disruptions and rationing measures in the elevated areas.
WAF Manager Regional Operations, Mr Samuela Rokovaleusa, explains that there is a very strong corelation between heavy rains in the Waimanu catchment and the turbidity in the raw water.
For instance, after heavy rains on 𝟭𝟭𝘁𝗵 𝗢𝗰𝘁𝗼𝗯𝗲𝗿 𝟮𝟬𝟮𝟰, turbidity levels in the Waimanu River spiked to over 𝟮𝟰𝟬 𝗡𝗧𝗨 and with continuing adverse weather conditions, the turbidity reached as high as 𝟭𝟲,𝟬𝟬𝟬 𝗡𝗧𝗨 early hours of Wednesday morning. Such high levels of turbidity in the raw water require us to adjust our intake pump operations to prevent pump damage, and it also impacts the treatment efficiency at Tamavua WTP. This sudden increase was caused by climatic events and upstream activities, such as land clearing for agricultural and development, as well as gravel extraction operations. The high turbidity prevented the Tamavua reservoir from maintaining optimal levels for over 48 hours, leading to reduced water availability for Upper Khalsa.
As of this morning, 𝟭𝟴𝘁𝗵 𝗢𝗰𝘁𝗼𝗯𝗲𝗿 𝟮𝟬𝟮𝟰, turbidity levels have improved significantly to 𝟰 𝗡𝗧𝗨, allowing for increased water production at the Tamavua WTP. We expect this improvement to lead to a more stable water supply in the coming days.
In the meantime, WAF water carting operations are assisting customers in these elevated areas.
We appreciate the patience and cooperation of the community as we work to restore supplies.
For further enquiries, customers can call 334 6777 or short code 5777 (all mobile networks) or email contact@waf.com.fj
#TeamWAF #WAF #FijiNews #Fiji
This as been an usual excuse by WAF for the past 20yrs regarding high turbidity level after rainfall event. Do you have any counter measures to mitigate this problem? Or we will expect no water when it rains.
Water Authority of Fiji thinks that all residents are fool. When requesting them for water carts to supply water they give excuses. From Monday residents of khalsa is not getting normal water supply and they are informing the public today about the issues. At least they should have informed before so that people can store water. Very pathetic service from them.
No water here in khalsa for past 6 days...how much water do u expect us to keep in our home not every 1 can afford tanks n plus water trucks are not stopping.... Water Authority of Fiji no good
Governments will change but water disruptions will remain that’s for sure 😡😡
I understand that certain issues may take time to resolve, I find it difficult to believe that no time frame at all can be provided. Even a rough estimate would help us plan ahead and make necessary arrangements, as water is an essential part of daily life We still have no idea when water will be restored.
Water Authority of Fiji is only making fool. People are still waiting for water carts to supply water to them its been 11.30 pm still we are waiting for water cart to supply water in khalsa road. So that we can fill our water tanks and drums for our children's use. But still there is reply no from WAF and even no calls from the water carts drivers. So pathetic service.
Water Authority of Fiji I have contacted the Water Authority seven times over the past five days, requesting that water trucks be sent to fill our tanks, as we have been without water during this period. Despite these repeated calls, no response has been provided, highlighting the poor quality of the service. Last night, a water truck was in our area around midnight, and upon requesting them to fill our tank, they claimed that my name was not on the list, despite my continuous efforts to reach out over the past four days. It is deeply concerning that, according to their system, a lack of calls seems to indicate that residents do not require water, which is an unreasonable assumption given the current situation.
Certainly there can be a time frame provided for the water treatment in tamavua, if not just provide us with running water for a limited time in a day for storage and other purposes. Think about the other people residing in these areas
Oml it's been a week and this issue has been ongoing . Never happened before this government
When will the water can be open
Ongoing issues, blah,blah, blah, so frustrating 😠,we have been having water issues right before those heavy rain 🌧. This is not on, especially when we have school children, small babies in the family. What solutions have you come up with? Or will this trend of water issues keep going on? Bring those Engineers from the West, hardly see any water disruptions from the West even if there is heavy rain or no rain (draught), they always have full water flow on every household.
We understand the sacrifices of field workers they work hard to make water supply convenient to all citizens but we as Hindus are a bit disappointed with the work plan of ceo who should have made a plan what time his authority do this work the water disruption made our cleaning hard for diwali most of us work 6 days and only one day we have to do cleaning and only 2 Sunday is left to finish up our target ,we don't care which government comes and what they do put the ceo of water authority should have done this fixing before diwali and Christmas
Beautiful People of Fiji if I may, pls understand that within the pacific Water Authority of Fiji is recognized as an advance modernize water system and still developing.Comparing to your neighboring pacific island you have the best service in terms of water. Be grateful knowing that W.A.F will never give up on supplying safe potable water. Number one contributor to natural distaster is human, example they remember to complain when things not in order and forgetting to at least help.
Y Khalsa pple are always affected due to water supply...it's been more than a week now no water supply in our area...wen we call on 5777 for water truck service they advise us that they have passed the message to the team..still not water truck came..Pathetic services
WATER IS ESSENTIAL,A BASIC NEED!! We relocated here on Tue and no water since then. What is the arrangement for access to this essential need??I have 4 young kids that need water above all other needs - please. 🙏
An ongoing issue and the same reason being addressed over the years How about borehole to facilitate or for backup during rainy weather or for such disruptions Very good😌😌🥱🥱 Gunu waidonu tiko io me varauta😌🚶♂️🚶♂️
No water carts at all
Dry season low water level due to dry weather is understandable.. but now wen rivers are dull of water waf still has prblm.. of hi turbidity..lol... Fiji can be a better place but such excuses make Fiji look smaller n more helpless than some small islands even.. who plan well.. Waf is never ready for any prblms.. Why did u take the job of supplying water wen u knw it's beyond your capability.. simple as that..
i've been begging from Thursday till now no trucks came to assist us I've been calling each and every hour only answes i get is ur name is already given to the water carting team they will assist u today n that today never came yet pathetic customer service
Still no water in tacirua area and also no water trucks 😡
Only good in making your customers fool Your customers service is pathetic
Your graphs and assessment indicates this will be repeated in future and now approaching cyclone season.There is no permanent solution .
Hi team I know some of u staff are getting out from their comfort zone sacrificing their service to the public whereas the other end the water truck contractor are benefiting profitably but it's seems the water cut in our areas are so
Our water woes will never end
Intermittent water cuts for more than a decade! Dry season, your reason low water levels, after heavy rain, turbidity! Jeeez! When will this end? What is the timeline for the completion of the $35m project?
We had a community consultation last night (18/10) with the land owners of Bilo Settlement on the process of the New Meter Connection and clarification of the water tariffs as well as the new water development that will benefit the community soon.
We were accompanied by Assistant Roko Tui Rewa and a representative from the iTaukei Lands Trust Board.
#WaterForFiji #TeamWAF #WAF #FijiNews #Fiji💧
Hold on right there! There’s been no water in Tacirua hts for a week now! We’ve been having intermittent water cuts for a decade, if I’m correct. Please fix the current infrastructure instead of expanding please!
Situation of water supply in new sub division?
God bless you all
Duadua...
Sa dinaaa, lako tale tuga o Turaga CEO reflector, 😂😂😂😂😂😂😂😂😂, ena ma, ena qee, malo yanuuuuuuuu
Water Disruptions to no water in Davuilevu Housing can you explain the reason why the water supply is not normal. Mr. Chanan are you aware of what is happening if not then please come out from your comfort zone and find solution to solve water problem. It's not a joke anymore WAF. Your service is pathetic.
No water in Lovoni Rd for past 2 days and no update. Please restore our water Water Authority of Fiji.
Just making public fool
You people are conman and liar
Mitchell Snodgrass Hooiiyyaaa
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