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The Water Authority of Fiji (WAF) wishes to advise that water levels at our Tovata Reservoir are approaching critical levels, due to low raw water inflow into the Waila Water Treatment Plant.

This will cause disruptions in water supply to our customers living in the areas listed below, from later this afternoon until further notice.

We kindly request customers prepare accordingly and store water for use during this time.

Kalabu:
Low Pressure to No Water - Valelevu, Caqiri, Nawanawa, Koka, Kinoya road, Vasant Lal Vesivesi, Yasiyasi

Tovata:
Low Pressure to Intermittent Supply – Makoi, Kalivetau, Veitata, Tovata road, Qaranivalu, Caubati Koro, Danica, Niubalavu, Raikiwai, Niuvula], Niusawa lane, Tacirua East, Cunningham, Khalsa Road

Nagatugatu Reservoir:
Low Pressure to Intermittent Supply – Wrong turn, Sakoca, Upper Khalsa, Tacirua heights, Nagatugatu residents living beside the reservoir.

Dokanaisuva:
Low pressure to Intermittent Supply - Seventh Day Church Dokanaisuva to Tacirua Fijian School, Vunuleba Settlement

Colo-i-Suva:
Low pressure to Intermittent Supply - Naisogo, Colo-i-Suva Crest Chicken, Princess Rd, Marshall Rd, Taqairua, Vunikawai, Uluibeka, Colanaivau, Valesasa, Naitaqiri Nillgrey

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time supplies normalise.

For further enquiries, customers can call 3346777 or shortcode 5777 (Vodafone, Digicel & Inkk users) or email contact@waf.com.fj

#TeamWAF #WAF #Fiji #WaterForFiji💧 #FijiNews
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The Water Authority of Fiji (WAF) wishes to advise that water levels at our Tovata Reservoir are approaching critical levels, due to low raw water inflow into the Waila Water Treatment Plant. 

This will cause disruptions in water supply to our customers living in the areas listed below, from later this afternoon until further notice.

We kindly request customers prepare accordingly and store water for use during this time.

Kalabu:
Low Pressure to No Water - Valelevu, Caqiri, Nawanawa, Koka, Kinoya road,  Vasant Lal Vesivesi, Yasiyasi
 
Tovata:
Low Pressure to Intermittent Supply – Makoi, Kalivetau, Veitata, Tovata road, Qaranivalu, Caubati Koro, Danica, Niubalavu, Raikiwai, Niuvula], Niusawa lane, Tacirua East, Cunningham, Khalsa Road

Nagatugatu Reservoir:
Low Pressure to Intermittent Supply – Wrong turn, Sakoca, Upper Khalsa, Tacirua heights, Nagatugatu residents living beside the reservoir.

Dokanaisuva:
Low pressure to Intermittent Supply - Seventh Day Church Dokanaisuva to Tacirua Fijian School, Vunuleba Settlement

Colo-i-Suva:
Low pressure to Intermittent Supply - Naisogo, Colo-i-Suva Crest Chicken, Princess Rd, Marshall Rd, Taqairua, Vunikawai, Uluibeka, Colanaivau, Valesasa, Naitaqiri Nillgrey

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time supplies normalise.

For further enquiries, customers can call 3346777 or shortcode 5777 (Vodafone, Digicel & Inkk users) or email contact@waf.com.fj

#TeamWAF #WAF #Fiji #WaterForFiji💧 #FijiNews

Comment on Facebook

Always the same promblem can you guys fix this same promblem it's frustrating what we have to put up with your guys Very soon we will sell your guys to the Chinese or Japanese just like the E F L

Pathetic Service towards the customers in Fiji

Sandhya Devi

This disruptions has gone on from our primary school days. We now have children in primary school and its still ongoing. No water from 10pm until 5am. If we have water through the night - its somewhat of a midnight miracle mind you. And now from last week the disruption starts early afternoon. And today new record guys.. 3pm.... just enough press releases of these disruptions and fix it up.

The Water Authority of Fiji (WAF) would like to advise our customers that the commissioning of the new 1.6 Megawatt Generator at the Waila Water Treatment Plant which was scheduled to take place today has been postponed to a later date.

This has been postponed to ensure reservoirs at Wainibuku, Tovata, Nagatugatu, Tacirua, Dokanaisuva, and Colo-i-Suva do not drop below critical levels.

For further enquiries, customers can call 3346777 and 5777 (Vodafone, Digicel & Inkk users) or email contact@waf.com.fj
... See MoreSee Less

The Water Authority of Fiji (WAF) would like to advise our customers that the commissioning of the new 1.6 Megawatt Generator at the Waila Water Treatment Plant which was scheduled to take place today has been postponed to a later date. 

This has been postponed to ensure reservoirs at Wainibuku, Tovata, Nagatugatu, Tacirua, Dokanaisuva, and Colo-i-Suva do not drop below critical levels.

For further enquiries, customers can call 3346777 and 5777 (Vodafone, Digicel & Inkk users) or email contact@waf.com.fj

Comment on Facebook

No water in tuirara from last night Pathetic service 🙄 Plus almost every night water disruption

Can l bring from nadi

Great investment

But still no water in Tacirua Heights since yesterday!!Wtf is going on???

Navua has water issues everyday! Where is the public advisory?we don't even get water trucks. Nobody answers our call. People at 5777 do not give us complain number. Does someone need to suicide to make things better? Note that a person without brushing, hungry and thirsty is writing this message. On a sunday where she deserves to relax and do her cleaning up, eat well. This needs to go on media but our country's media are not courageous to write such article. WAF does not have budget to fix issue in Navua for past 15+ years! I guess you are just interested in filling your pockets. Like most people in this country. I don't care if you charge me for saying this but this is democratic country and I have right to express. Tell me when will this be fixed?

We don't have water in Sakoca from yesterday and there are no water trucks coming. How the hell are we suppose to fill water when we were working yesterday. This water problem are never ending shit in this area. Please WAF pull up your socks and put some effort in restoration of water at least by today coz we don't even have water to cook and clean

There is no water in makoi area. When I called 5777 to ask what is the problem, why there is no water, to my surprise the CC staff told me due to power surge last night in waila, the water level at various reservoirs is low and due to that the water pressure is low. I told her there is main water pipe burst in kalokalo crescent and it has full pressure. Seems they are not sure what is the cause but giving all regular answers.

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Our Labasa customer care agents were part of a refresher training conducted by our Acting Regional Engineer Bulk, Mr Ananaiasa Vucago, who gave a presentation on the Labasa System.

This training will help our agents to understand more about the system and provide you with better customer service tailored to your individual needs.

#TeamWAF #waf #FijiNews #WaterForFiji 💧
... See MoreSee Less

Our Labasa customer care agents were part of a refresher training conducted by our Acting Regional Engineer Bulk, Mr Ananaiasa Vucago, who gave a presentation on the Labasa System. 
 
This training will help our agents to understand more about the system and provide you with better customer service tailored to your individual needs.
 
#TeamWAF #WAF #FijiNews #WaterForFiji 💧Image attachment

Comment on Facebook

Great

well done waf

Why so much water disruptions in bulileka area

Our Rakiraki team repaired a burst main pipe along Korotale Road in Rakiraki yesterday.

A total of 50 sugarcane farmers are now receiving normal water supply.

#TeamWAF #fiji #waf #WaterForFiji 💧 #FijiNews
... See MoreSee Less

Comment on Facebook

Vinaka na veiqaravi!

Vinaka team

WELL DONE

cool

Vinaka Team

Vinaka na veiqaravi .

View more comments

Due to a burst main at Siberia, residents in the following areas will experience a disruption in their water supply:

Vuniva
Paras Point
Soasoa
Parts of Vunika
Part of Siberia
Batinikama
Basoga
Basoga cemetery road
Batinikama
Siberia
Cawaira
Bulileka
Vitandra
Mani Rd
Prince Andrew Rd
Lowcost Bulileka Cemetery Rd
Boca
Urata
Bulileka Village
Boubale
Dreketilailai

Our teams are working towards rectifying the issue.

We sincerely apologise for any inconvenience caused and seek your understanding and patience until such time supplies normalize.

For further enquiries, customers can call 3346777 or shortcode 5777 (all networks) or email us at contact@waf.com.fj
... See MoreSee Less

Due to a burst main at Siberia, residents in the following areas will experience a disruption in their water supply:

Vuniva
Paras Point
Soasoa
Parts of Vunika
Part of Siberia
Batinikama
Basoga
Basoga cemetery road
Batinikama
Siberia
Cawaira 
Bulileka
Vitandra
Mani Rd
Prince Andrew Rd
Lowcost Bulileka Cemetery Rd
Boca
Urata
Bulileka Village
Boubale
Dreketilailai 

Our teams are working towards rectifying the issue.

We sincerely apologise for any inconvenience caused and seek your understanding and patience until such time supplies normalize.

For further enquiries, customers can call 3346777 or shortcode 5777 (all networks) or email us at contact@waf.com.fj

Planned Interruptions

Public Advisory – Planned Water Disruption Notice

As part of our essential infrastructure upgrade, we will be performing critical installation work at the Rups District Metered Area in Nakasi tomorrow. Residents

Public Advisory – Planned Water Disruption Notice

As part of the Water Authority of Fiji’s ongoing efforts to improve the regular supply of water and reduce the risks of future disruptions,

Unplanned Interruptions

Public Advisory – Unplanned Water Disruption Notice

Due to two burst mains, customers living in Duilomaloma Road will be experiencing a disruption in their water supply. We are working towards rectifying

Public Advisory – Unplanned Water Disruption Notice

Due to a burst main, the residents of Bocalevu and Qelewaqa will be experiencing a disruption in their water supply. We are working towards

Media Releases

Water saving tips

What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.

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