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We understand that water is essential to thousands of families around Fiji, including our own.
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1 day ago
Water Authority of Fiji

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Vinaka vakalevu WAF

Samantha Isimeli sa yawa o WAF 🙌🏽😄

Last night our dedicated awareness team in the Western Region concluded a series of awareness sessions for this week at Volivoli Settlement in Rakiraki (25/07).

The awareness session also allowed customers to raise their issues on WAF services, the session covered the WAF Customer Charter, the latest WAF e-services available as well as the WAF Mobile App.

✅𝗗𝗼𝘄𝗻𝗹𝗼𝗮𝗱 𝘁𝗵𝗲 𝗪𝗔𝗙 𝗔𝗽𝗽 𝗻𝗼𝘄!
🤖Android - bit.ly/3TrsPFn
🍏Apple - apple.co/3uE95XB

#WaterForFiji #TeamWAF #WAF #FijiNews #Fiji💧
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2 days ago
Water Authority of Fiji

Extending our services directly into the heart of the community, this session is one of many conducted by WAF to educate customers on the Customer Charter and the latest WAF e-services available as well as the WAF Mobile App.

We held an awareness session in Naria Settlement in Rakiraki, lastnight (24/07).

Our teams noted several requests on the occurrence of intermittent water supply, particularly during peak hours. WAF will work towards to resolving these intermittent supply issues.

#WaterForFiji #TeamWAF #WAF #FijiNews #Fiji💧
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Thanks for hard working team keep it up 👏 god bless you all

Vinaka WAF🫶🫶👏👍

✍️ Participate in the WAF Customer Survey 2024 to win $100!

100 participants will be drawn to win $100 each. Your opinions matter.

Your satisfaction with our customer service is vital to us, and your feedback is essential in our efforts to continually improve our service delivery.

🖱Click the link: www.surveymonkey.com/r/CXS2324

#TeamWAF #WAF #WaterForFiji💧#Fiji
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✍️ Participate in the WAF Customer Survey 2024 to win $100! 

100 participants will be drawn to win $100 each. Your opinions matter. 

Your satisfaction with our customer service is vital to us, and your feedback is essential in our efforts to continually improve our service delivery. 

🖱Click the link: https://www.surveymonkey.com/r/CXS2324 

#TeamWAF #WAF #WaterForFiji💧#Fiji

Comment on Facebook

For the winners

Any updates of last survey??please

𝗣𝗹𝗮𝗻𝗻𝗲𝗱 𝗪𝗮𝘀𝘁𝗲𝘄𝗮𝘁𝗲𝗿 𝗪𝗼𝗿𝗸𝘀 – 𝗦𝗺𝗼𝗸𝗲 𝗧𝗲𝘀𝘁 𝗘𝘅𝗲𝗿𝗰𝗶𝘀𝗲

The Water Authority of Fiji (WAF) will be carrying out an inflow and infiltration (I&I) study of the wastewater system on the following date:

• 𝗟𝗮𝘂𝗰𝗮𝗹𝗮 𝗕𝗮𝘆 & 𝗦𝘂𝘃𝗮 𝗣𝗼𝗶𝗻𝘁 𝗮𝗿𝗲𝗮𝘀 – 𝗦𝗮𝘁𝘂𝗿𝗱𝗮𝘆 𝟮𝟳 𝗝𝘂𝗹𝘆 𝟮𝟬𝟮𝟰 𝗳𝗿𝗼𝗺 𝟭𝟬 𝗮𝗺 𝘁𝗼 𝟮 𝗽𝗺

Smoke testing involves forcing smoke-filled air through a sewer line. The smoke under pressure will fill the main line plus any connections; then follow the path of the leak to the ground surface, quickly revealing the source of the problem.

This exercise assists WAF in identifying these problems and developing strategies that will ultimately lead to the increased capacity of the existing wastewater network in the Suva CBD by reducing I&I, overflow during rainy weather, and increasing the overall efficiency of the wastewater network within the Suva CBD.

The image below shows the boundary where our WAF wastewater operations team will conduct smoke testing.

Also, note that WAF staff will be present within the catchment a few days before undertaking preparatory works and handing out flyers.

We request the residents and businesses for their cooperation in undertaking this critical work to ensure the provision of an efficient and reliable wastewater management system.

For further enquiries, customers can call 334 6777 or short code 5777 (all mobile networks), or email contact@waf.com.fj

#TeamWAF #WAF #Wastewater #Sanitation #FijiNews #Fiji
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𝗣𝗹𝗮𝗻𝗻𝗲𝗱 𝗪𝗮𝘀𝘁𝗲𝘄𝗮𝘁𝗲𝗿 𝗪𝗼𝗿𝗸𝘀 – 𝗦𝗺𝗼𝗸𝗲 𝗧𝗲𝘀𝘁 𝗘𝘅𝗲𝗿𝗰𝗶𝘀𝗲 

The Water Authority of Fiji (WAF) will be carrying out an inflow and infiltration (I&I) study of the wastewater system on the following date: 

• 𝗟𝗮𝘂𝗰𝗮𝗹𝗮 𝗕𝗮𝘆 & 𝗦𝘂𝘃𝗮 𝗣𝗼𝗶𝗻𝘁 𝗮𝗿𝗲𝗮𝘀 – 𝗦𝗮𝘁𝘂𝗿𝗱𝗮𝘆 𝟮𝟳 𝗝𝘂𝗹𝘆 𝟮𝟬𝟮𝟰 𝗳𝗿𝗼𝗺 𝟭𝟬 𝗮𝗺 𝘁𝗼 𝟮 𝗽𝗺

Smoke testing involves forcing smoke-filled air through a sewer line. The smoke under pressure will fill the main line plus any connections; then follow the path of the leak to the ground surface, quickly revealing the source of the problem. 

This exercise assists WAF in identifying these problems and developing strategies that will ultimately lead to the increased capacity of the existing wastewater network in the Suva CBD by reducing I&I, overflow during rainy weather, and increasing the overall efficiency of the wastewater network within the Suva CBD. 

The image below shows the boundary where our WAF wastewater operations team will conduct smoke testing.  

Also, note that WAF staff will be present within the catchment a few days before undertaking preparatory works and handing out flyers. 

We request the residents and businesses for their cooperation in undertaking this critical work to ensure the provision of an efficient and reliable wastewater management system.

For further enquiries, customers can call 334 6777 or short code 5777 (all mobile networks), or email contact@waf.com.fj 

#TeamWAF #WAF #Wastewater #Sanitation #FijiNews #Fiji

Planned Interruptions

Desilting Works at Waimanu Raw Water Pumping Station

The Water Authority of Fiji (WAF) would like to advise customers that we will be carrying out planned works to allow for teams to

Public Advisory: Tacirua East Road & Niudamu Road Junction – PRV Installation

The Water Authority of Fiji (WAF) would like to advise customers that we will be carrying out planned works to allow for the installation

Unplanned Interruptions

Savura Pipeline Slip, Milestones Achieved in Savura Road Water Restoration Efforts

Milestones Achieved in Savura Road Water Restoration Efforts – 10:12pm Suva City, March 30, 2024 – The Water Authority of Fiji (WAF) is pleased

Water Carting Relief to Impacted Suva-Lami Areas

The Water Authority of Fiji will be providing water carting relief to customers impacted by the current water disruptions. Our teams have started serving

Media Releases

Water saving tips

What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.