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Our Water Authority of Fiji (WAF) Chief Customer Officer Sekove Uluinayau had attended are two week Japan International Co-operation Agency (JICA) Knowledge Co-Creation Program (KCCP) course on Administration and Management of Water Supply Services (B) in Tokyo, Japan as part of the Government of Fiji learning and development program and the Water Authority of Fiji staff capacity building program.

The course designed for executives of water utilities or waterworks bureau administration shared experiences in Japan on administration for safe and stable water supply such as regulation, Operations and Maintenance, water quality control, countermeasures for non-revenue water and performance indicators. The course had focused on “sound management of waterworks or water supply services” through lectures, site visits and discussions with executives/experts related to waterworks in Japan.
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🚨🚨PUBLIC ADVISORY📍

The National Disaster Risk Management Office (NDRMO) advises communities and villages in the Western half of Viti Levu to take precautions to ensure safety during this period of severe weather.

❌STAY AWAY & REFRAIN from attempting to cross flooded rivers, streams, dreams, roads and walkways❗️

✅ READ MORE ⬇️
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#PublicAdvisory | 𝗟𝗼𝘄 𝗪𝗮𝘁𝗲𝗿 𝗟𝗲𝘃𝗲𝗹𝘀 𝗮𝘁 𝗩𝗮𝘁𝘂𝗿𝘂 𝗗𝗮𝗺- 𝗪𝗮𝘁𝗲𝗿 𝗥𝗮𝘁𝗶𝗼𝗻𝗶𝗻𝗴 𝗡𝗼𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻

The Water Authority of Fiji (WAF) wishes to inform its valued customers in Nadi and Lautoka about the serious water supply constraints we are currently facing due to below-average rainfall at the Vaturu Dam.

The current water level at Vaturu Dam stands at 521.820 meters above mean sea level, which is 60.31% of its maximum storage capacity. The below-average rainfall and continued depletion of water levels are now significantly impacting our operations.

The reduced water levels have led to decreased water pressures and raw water flow along the gravity raw water trunk mains from Vaturu Dam to Nagado Water Treatment Plant. This has resulted in a reduction of 5.0 million litres per day in raw water inflow to the Nagado Water Treatment Plant, affecting our water production and supply capabilities.

As a result, customers residing in elevated areas of Nadi and Lautoka, particularly those in the southern end of the Nadi system and areas served by Nagado Water Treatment Plant and major reservoirs such as Blackrock, Nagado, Lolobalavu, Nasau, Vuda, and Kashmir, will experience intermittent water supply. Additionally, customers fed from rural offtakes in Nadi, along Queens Road, will also face low water pressures and intermittent supply.

To temporarily alleviate the situation and support water production capability, WAF teams will be carrying out operational works to ration the supply to the customers fed from Nagado Water Treatment Plant and reservoir supply zones mentioned below from 9 pm – 4 am daily. During this period, customers residing in the mentioned areas will be receiving low water pressure to intermittent water supply. The operational works will allow WAF to recover adequate water levels at the reservoirs during the off-peak hours of the night and have sufficient storage levels to meet the peak day demand.

𝗔𝗳𝗳𝗲𝗰𝘁𝗲𝗱 𝗮𝗿𝗲𝗮𝘀 𝗶𝗻𝗰𝗹𝘂𝗱𝗲:
𝗟𝗮𝘂𝘁𝗼𝗸𝗮 𝗦𝘆𝘀𝘁𝗲𝗺- Kashmir, Tavakubu, Saru backroad, Kermode road, Sukanaivalu, Bavadra, elevated areas of Simila area, Waiyavi, Field 40, Riffle range, M N Naidu road, Natabua, Banaras, Vuda back road, Viseisei backroad, Saweni, Wairebetia, Velovelo, Lauwaki, Tawatawa, Vaivai and Lomolomo.

𝗡𝗮𝗱𝗶 𝗦𝘆𝘀𝘁𝗲𝗺- Nadele, Naboutini, Sabeto, Waloko, Waimalika, Holika, Votualevu, Legalega, Meiganiyah, Nasau, Tabarak, Mulomulo, Solovi, elevated areas of Nawaka area, Malolo, Navo, Transmitter road, Vuniyasi, Togomasi, Togolavusa, Korovuto, Mate road, Sonaisali, Farmers road, Veilandan road, Nacovi area, Tunailia, Nawaicoba, Yako, Uciwai, Nabila and Momi.

We urge all customers to conserve and use water wisely during this critical period, especially considering the increased water demands during the festive season. WAF also urges customers to conserve and to minimize water use for irrigation such as watering lawns, car washing, and irrigating farms until the situation and water supply normalise.

Customers are also encouraged to invest in storage containers or water tanks connected to the water system for storage and backup water supply during any unplanned disruption that may arise due to emergency works or natural disasters.

We sincerely apologise for any inconvenience caused and seek your understanding and patience until such time as the water supply is normalized.

Water carting trucks will be on standby to service the affected areas during the temporary disruption period.

For further enquiries, customers can call 3346777 and 5777 (all mobile networks) or email contact@waf.com.fj

#TeamWAF #WAF #FijiNews #WaterForFiji #Fiji💧
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#PublicAdvisory | 𝗟𝗼𝘄 𝗪𝗮𝘁𝗲𝗿 𝗟𝗲𝘃𝗲𝗹𝘀 𝗮𝘁 𝗩𝗮𝘁𝘂𝗿𝘂 𝗗𝗮𝗺- 𝗪𝗮𝘁𝗲𝗿 𝗥𝗮𝘁𝗶𝗼𝗻𝗶𝗻𝗴 𝗡𝗼𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻

The Water Authority of Fiji (WAF) wishes to inform its valued customers in Nadi and Lautoka about the serious water supply constraints we are currently facing due to below-average rainfall at the Vaturu Dam. 

The current water level at Vaturu Dam stands at 521.820 meters above mean sea level, which is 60.31% of its maximum storage capacity. The below-average rainfall and continued depletion of water levels are now significantly impacting our operations.

The reduced water levels have led to decreased water pressures and raw water flow along the gravity raw water trunk mains from Vaturu Dam to Nagado Water Treatment Plant. This has resulted in a reduction of 5.0 million litres per day in raw water inflow to the Nagado Water Treatment Plant, affecting our water production and supply capabilities.

As a result, customers residing in elevated areas of Nadi and Lautoka, particularly those in the southern end of the Nadi system and areas served by Nagado Water Treatment Plant and major reservoirs such as Blackrock, Nagado, Lolobalavu, Nasau, Vuda, and Kashmir, will experience intermittent water supply. Additionally, customers fed from rural offtakes in Nadi, along Queens Road, will also face low water pressures and intermittent supply.

To temporarily alleviate the situation and support water production capability, WAF teams will be carrying out operational works to ration the supply to the customers fed from Nagado Water Treatment Plant and reservoir supply zones mentioned below from 9 pm – 4 am daily. During this period, customers residing in the mentioned areas will be receiving low water pressure to intermittent water supply. The operational works will allow WAF to recover adequate water levels at the reservoirs during the off-peak hours of the night and have sufficient storage levels to meet the peak day demand.

𝗔𝗳𝗳𝗲𝗰𝘁𝗲𝗱 𝗮𝗿𝗲𝗮𝘀 𝗶𝗻𝗰𝗹𝘂𝗱𝗲:
𝗟𝗮𝘂𝘁𝗼𝗸𝗮 𝗦𝘆𝘀𝘁𝗲𝗺- Kashmir, Tavakubu, Saru backroad, Kermode road, Sukanaivalu, Bavadra, elevated areas of Simila area, Waiyavi, Field 40, Riffle range, M N Naidu road, Natabua, Banaras, Vuda back road, Viseisei backroad, Saweni, Wairebetia, Velovelo, Lauwaki, Tawatawa, Vaivai and Lomolomo.

𝗡𝗮𝗱𝗶 𝗦𝘆𝘀𝘁𝗲𝗺- Nadele, Naboutini, Sabeto, Waloko, Waimalika, Holika, Votualevu, Legalega, Meiganiyah, Nasau, Tabarak, Mulomulo, Solovi, elevated areas of Nawaka area, Malolo, Navo, Transmitter road, Vuniyasi, Togomasi, Togolavusa, Korovuto, Mate road, Sonaisali, Farmers road, Veilandan road, Nacovi area, Tunailia, Nawaicoba, Yako, Uciwai, Nabila and Momi.

We urge all customers to conserve and use water wisely during this critical period, especially considering the increased water demands during the festive season. WAF also urges customers to conserve and to minimize water use for irrigation such as watering lawns, car washing, and irrigating farms until the situation and water supply normalise.

Customers are also encouraged to invest in storage containers or water tanks connected to the water system for storage and backup water supply during any unplanned disruption that may arise due to emergency works or natural disasters.

We sincerely apologise for any inconvenience caused and seek your understanding and patience until such time as the water supply is normalized.

Water carting trucks will be on standby to service the affected areas during the temporary disruption period.

For further enquiries, customers can call 3346777 and 5777 (all mobile networks) or email contact@waf.com.fj

#TeamWAF #WAF #FijiNews #WaterForFiji #Fiji💧

Comment on Facebook

Will it only be from 9pm to 4am or will there be water cuts in the day time as well?

When

𝐆𝐨𝐯𝐞𝐫𝐧𝐦𝐞𝐧𝐭 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬 𝐒𝐩𝐞𝐜𝐢𝐚𝐥 𝐄𝐝𝐢𝐭𝐢𝐨𝐧:
𝐕𝐔𝐍𝐀𝐊𝐀𝐈𝐋𝐎 𝐖𝐀𝐓𝐄𝐑 𝐂𝐎𝐕𝐄𝐑𝐀𝐆𝐄 𝐄𝐗𝐓𝐄𝐍𝐒𝐈𝐎𝐍 𝐏𝐑𝐎𝐉𝐄𝐂𝐓 𝐁𝐑𝐈𝐍𝐆𝐒 𝐌𝐔𝐂𝐇-𝐍𝐄𝐄𝐃𝐄𝐃 𝐑𝐄𝐋𝐈𝐄𝐅 𝐓𝐎 𝐑𝐄𝐒𝐈𝐃𝐄𝐍𝐓𝐒

By NANISE NEIMILA

FOR the past 15 years, Kanta Devi and her neighbours in Viseisei Backroad, Lautoka, have struggled with unreliable water access. Living in an area affected by low water pressure, frequent pipe breaks, and constant billing issues, daily life became a series of inconveniences.

Mrs Devi recalls the difficult situation when new residents moved in.

“We were told to remove our water metre. But to have it removed, we were charged $500, even though we had only moved a short distance.”

“The water pressure was always too low, and no matter how many times we complained to the Public Works Department, nothing was done. Eventually, we had no choice but to install a water tank on the roof to store whatever water we could get.”

Mrs Devi shared that while the makeshift solution provided some relief, other issues persisted.

“We only discovered the metre was disconnected when someone would tell us, ‘The pipe’s broken.’ By the time we realised, we had already paid $300 or $500 every three months for water we couldn’t even use.”

“We’re so relieved now. Each household has its own metre, and there are no more high bills or water shortages. We are very grateful to the Government and the Water Authority for making this improvement possible.”

Significant improvements are now underway, thanks to the launch of the Vunakailo Water Coverage Extension Project, which promises to provide a reliable and enhanced water supply to the Viseisei Backroad community.

This initiative will benefit 60 households, approximately 360 people, by delivering a pressurised, sustainable water supply, addressing the challenges that Kanta and her neighbours endured for years.

Water Authority of Fiji (WAF) chief executive officer, Amit Chanan explained that the project involves extending a DN100 main water line to connect existing DN200 and DN80 lines, aiming to strengthen the water supply network. Initial surveys and designs have been completed, with further investigations and testing underway as part of the next phase.

“Before this project, residents like Mrs Devi were served by a small 15mm pipeline running across 500 meters of vacant land. However, after the land was leased, new owners restricted the pipeline's path, disconnecting it from the main supply. To make matters worse, wild cattle and horses damaged the infrastructure, worsening the water reliability issues.”

“With the Vunakailo Water Coverage Extension Project, these challenges will soon be a thing of the past,” Mr Chanan added.
Upon completion, the Vunakailo Water Coverage Extension Project will offer lasting benefits for residents, including:

• A reliable and pressurized water supply for all 60 households.
• Improved health outcomes by eliminating the risks of inconsistent water access.

• Reduced reliance on costly water carting services.
• Enhanced service delivery by WAF.

This project not only marks a major win for Viseisei Backroad but also reflects WAF's continued commitment to improving the lives of Fiji’s communities. By tackling long-standing infrastructure challenges, the Vunakailo Water Coverage Extension Project is set to bring lasting, positive change to the lives of those who need it most.

Vunakailo and Velovelo were funded from the same budget, totalling $0.15 million.
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Comment on Facebook

A very ridiculous justification I must say..

Very well explained.....this is a very old thing from 16yrs of neglect

Shania Singh

Ratu veisau mada na veiliutaki e WAF. Kau mada mai oira na kena dau dina. Dua mada na expatriate me restructure taka vinaka na WAF

Ahhhh what's the problem. Are we going g to be having water cuts?

View more comments

Planned Interruptions

Planned Water Disruption Notice – Nadi & Lautoka Areas

The Water Authority of Fiji (WAF) intends to carry out urgent repair work on a leaking air valve from one of its duplicate DN600

Planned Works Notice – Cut-in works for Namau Distribution Project

The Water Authority of Fiji (WAF) would like to advise customers that we will be carrying out planned works to allow for cut-in works

Unplanned Interruptions

Low Water Levels at Vaturu Dam- Water Rationing Notification

The Water Authority of Fiji (WAF) wishes to inform its valued customers in Nadi and Lautoka about the serious water supply constraints we are

Savura Pipeline Slip, Milestones Achieved in Savura Road Water Restoration Efforts

Milestones Achieved in Savura Road Water Restoration Efforts – 10:12pm Suva City, March 30, 2024 – The Water Authority of Fiji (WAF) is pleased

Media Releases

Water saving tips

What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.