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Water Authority of Fiji

56 minutes ago

#MediaUpdate - Water Supply Update Following TC Urmil Impacts

The Water Authority of Fiji (WAF) wishes to advise customers that persistent heavy rainfall and major flooding experienced across the country as a result of Tropical Cyclone Urmil have impacted some of our water supply operations, particularly within parts of the Western Division.

The continuous rainfall has resulted in flooding of raw water sources at Narara intake, Nakasia intake, Qalau raw water pump station, Nasivi raw water pump station, Waica intake, Varaciva & Waiwai dams, Buabua, Nalau & Varaqe dams and Keiaysi river intake, high turbidity levels, clogged intake screens, and access challenges to key treatment facilities and pumping stations. These conditions have temporarily reduced production capacity in Tavua, Ba, Lautoka and Sigatoka and may result in intermittent supply disruptions, reduced water pressure, or water rationing in affected communities.

Despite these challenging conditions, most of WAF’s major water treatment plants and distribution systems remain operational. Our teams are closely monitoring all systems and continue to manage production, divert supply to essential areas, and maintain services where possible. Water carting services have been deployed to support affected customers, including residential areas, businesses, and critical services.

In several locations, restoration and inspection works cannot be carried out immediately due to flooding, unsafe access routes, and ongoing severe weather conditions. WAF teams will be deployed to affected sites to undertake cleaning, repairs, and restoration works once weather conditions improve and when it is practically safe to do so.

Customers in some elevated and low-pressure areas, particularly in parts of the Western Division, may continue to experience temporary supply interruptions until floodwaters recede and full operations can be safely restored.

We kindly request customers to use water wisely during this period and store sufficient water for essential household needs. Customers are also encouraged to secure water storage tanks, keep storage containers clean and covered, and report any major leaks or supply issues through WAF’s customer service channels.

The Water Authority of Fiji sincerely appreciates the public’s patience and understanding as our teams continue to respond to the impacts of this severe weather event and work towards full restoration of services.

WAF will continue to provide updates as the situation progresses.

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Water Authority of Fiji is with Fiji NDMO.

21 hours ago

𝗪𝗔𝗙 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗔𝗱𝘃𝗶𝘀𝗲𝗱 𝘁𝗼 𝗣𝗿𝗲𝗽𝗮𝗿𝗲

The Water Authority of Fiji (WAF) would like to remind its customers to prepare and store sufficient amounts of water to sustain their households for at least three days in light of #tropicalcycloneurmil.

We urge you to prepare early and kindly request that customers stock up enough water to last themselves and their families at least 2 to 3 days.

For further enquiries, customers can call 3346777 and 5777 (all network users) or email contact@waf.com.fj

You may also follow the Fiji Meteorological Service page for further updates on the weather situation.

#TeamFiji #Fiji #tcurmil #DisasterPreparedness #WaterForFiji #WAF #FijiNews💧 ... See MoreSee Less

Water Authority of Fiji

3 days ago

KNOW YOUR EMERGENCY CONTACTS📍

🚨Having a list of emergency contacts ensures that you can reach out to emergency services, and relevant authorities for assistance and updates about the situation on the ground‼️ ... See MoreSee Less

Water Authority of Fiji

7 days ago

#MediaRelease | 𝗪𝗔𝗙 𝗥𝗲𝗮𝗳𝗳𝗶𝗿𝗺𝘀 𝗦𝗮𝗳𝗲𝘁𝘆 𝗼𝗳 𝗗𝗿𝗶𝗻𝗸𝗶𝗻𝗴 𝗪𝗮𝘁𝗲𝗿 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗮𝗻𝗱 𝗔𝗱𝗱𝗿𝗲𝘀𝘀𝗲𝘀 𝗠𝗶𝘀𝗶𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻

The Water Authority of Fiji (WAF) wishes to reassure customers and the general public that all materials used within its drinking water network, including modern plastic pipeline systems, are safe, internationally approved for potable water applications, and do not pose any risk to public health or water quality.

This clarification follows inaccurate claims circulating on social media suggesting that plastic water mains are harmful. WAF confirms that these statements are not supported by engineering standards, public health guidance, or established operational practices.

WAF Chief Executive Officer, Mr Seru Soderberg, emphasised that the Authority’s infrastructure decisions are guided by strict safety requirements and internationally recognised industry standards.

“Modern pipeline materials used within our drinking water systems are specifically designed for potable water transport. They are independently tested, quality assured, and installed in accordance with Australian and New Zealand standards to ensure they do not release harmful substances or compromise water quality,” Mr Soderberg said.

Plastic pipeline materials such as mPVC, HDPE, and uPVC are widely adopted by water utilities around the world due to their durability, corrosion resistance, and ability to maintain water quality over long service lives. WAF utilises pipeline products manufactured to comply with Australian and New Zealand potable water standards, ensuring materials are lead-free, chemically stable, and suitable for long-term drinking water applications.

All infrastructure materials undergo rigorous assessment processes, including verification of material composition, structural integrity, and long-term performance in drinking water environments. These requirements ensure that pipeline materials used within WAF systems meet stringent safety and quality benchmarks recognised across the region.

The Authority also acknowledges public interest regarding microplastic and material safety concerns. WAF advises that potable-grade pipeline materials used within its systems are tested and certified under recognised Australian and New Zealand standards to confirm that any material interaction with water remains well within established international health and safety thresholds.

In addition to infrastructure quality assurance, WAF conducts routine monitoring and testing across its supply networks to ensure that water delivered to customers continues to meet Fiji National Drinking Water Quality standards.

“WAF is committed to transparency, public safety, and maintaining confidence in our water supply systems. We encourage members of the public to seek verified technical information directly from the Authority to avoid unnecessary concern caused by misinformation,” Mr Soderberg added.

Customers seeking further information are encouraged to contact WAF through its official communication channels.

✅𝗗𝗼𝘄𝗻𝗹𝗼𝗮𝗱 𝘁𝗵𝗲 𝗪𝗔𝗙 𝗔𝗽𝗽 𝗻𝗼𝘄!
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