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Water Carting Relief to Impacted Suva-Lami Areas

The Water Authority of Fiji will be providing water carting relief to customers impacted by the current water disruptions.

Our teams have started serving clean drinking water to the following six zones and will continue on a 24-hour roster until pipeline repairs along Savura Road are complete.

A total of 50 water tankers have been engaged to provide relief to the affected areas.

Please save water and store water when water tankers deliver it.

We urge customers to contact the WAF Customer Hub on 3346777 or shortcode 5777 so that requests are registered and facilitated through the clusters forecasted as per the table.


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.