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Payment Options

As a valued customer of WAF we have provided you with a number of bill payment options, to supplement WAF Cashiers provided at our major office branches. Remember, it is your responsibility to inform us if you have not received your bill. You can also use the ‘Check My Bill’ button above to check your current charges.

1. Licensed collection agents:
• Max Value
• Post Fiji
• Vodafone MPaisa
• Digicel Mobile Money

2. Online Banking

3. Cashiers at WAF Offices

4. EFTPOS at WAF Offices

You can pay your bill by using internet banking services provided through your bank. You need to register for internet banking services and your reference account for Water Authority of Fiji biller is your account number provided on your bill statement.

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.

Check My Bill

Account Number: