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Water Authority of Fiji (WAF or Water Authority) is a Commercial Statutory Authority (CSA). It was established by the Fijian Government to provide efficient and effective water and wastewater services in an environmentally sound and sustainable manner.

The WAF Act 2007 provided the legal basis for this establishment and the Fijian Government started reforming the Water and Sewerage Department (WSD) in 2009. The objective of this reform was to enhance the sustainable delivery of water and wastewater services to appropriate levels of service.

The reform aimed at strengthening the then Water and Sewerage Department before establishing the Water Authority of Fiji, which is dedicated to the delivery of water supply and wastewater services, autonomously and able to mobilise the necessary resources to meet the demand, effectively and efficiently at required quality standards.

From January 1, 2010, WAF officially took over responsibilities, functions, and operations previously carried out by WSD. The first few years of operations are key to establishing the most effective culture and mix of people, processes, procedures, governance, equipment, policies, and monitoring and reporting. 2021 will be WAF’s 11th year in operation.

WAF is responsible for providing access to quality drinking water and wastewater services to over 152,261 residential and non-residential metered customers residing largely in urban areas and also setting up water supply systems in rural schemes, reaching over 829,110 people nationwide.

Our area of operation covers 18,274 square kilometres of the 332 islands in the Fiji archipelago of which only 114 islands are inhabited and our current water and wastewater network constitutes more than 4,941 kilometres of pipes.

We supply about 134,254 megalitres of treated water annually to homes and businesses nationwide including treatment of wastewater to an average of 21,666 megalitres.

In the last 10 years, WAF has adopted two strategic plans to address day-to-day operations, meeting future demand and building capacity of its systems, processes, and people to ensure a continued supply of water and wastewater services for all Fijians.


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.