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Services

Urban and Peri-Urban Water Supply

We provide safe and clean drinking water to Fijians in Urban and Peri-Urban areas where much of our population is concentrated. Our country is blessed with quality surface and ground waters and we treat our water to meet WHO guidelines

 

Rural Water Scheme

With our Rural Water Scheme, we provide a total of 1000 litres of water per fortnight to households who do not have access to our water systems. This initiative greatly assists those families who are in need.

Free Water Scheme

Our Free Water Scheme, applicable to households that earn an income of less than 30,000 annually, provide 90,000 liters of water free per year. Customers that exceed this amount will have to pay for their extra usage.

Private Sector Utility Assistance

As announced in the 2020-2021 National Budget, Private Sector Utility Assistance is to spur construction and job creation by private sector investors. Through this initiative, Government will subsidise utility-related development costs which include WAF and EFL connection for MSMEs.

A total budget of $1.5 million has been allocated for this initiative for the 2020-2021 financial year.

Liquid Trade Waste

Our Liquid Trade Waste Program was created to regulate and monitor liquid trade waste discharge into our Waste Water system. We regularly advise customers on how they should handle liquid trade waste, and on the installation, proper usage and maintenance of grease traps.

Waste Water Services in Urban Areas

We handle and treat more than 20,000 million litres of waste water annually to make it safe to put back into the environment. We ensure that we comply with the Environment Act and international guidelines on waste water treatment.

 

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.

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