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The Water Authority of Fiji (WAF) wishes to advise its customers living along elevated areas in Nausori to Suva will experience low water pressures to no water supply from 9am Wednesday (11/07) to midday Friday (13/07).

Affected Areas include:

High Elevated Areas feeding from the following reservoirs:

  • Wainibuku
  • Nasinu
  • Toorak
  • Flagstaff
  • Tovata
  • Tacirua
  • Nagatugatu
  • Dokanaisuva
  • Colo-i-Suva
  • Raralevu

The disruption in supply is a result of a major leakage at the riser pipe of the water pump in the raw pumping station at Waila. Repair works are forecasted to take approximately 12 hours and will commence by 9am Wednesday (11/07).

The pump will be back in operation soon after the repair. However, the supply will be affected due to low water levels in our clear water reservoirs as a result of reduction of water production during this repair work. Therefore, the supply is expected to be gradually restored from Wednesday night (11/07) up to midday Friday (13/07).

The Authority is kindly advising its customers residing in the areas above to store sufficient water and use water wisely for their immediate needs during this temporary disruption period.

Water carts will be on standby to service the areas as and when the need arises.

The Authority highly regrets any inconvenience caused to its customers.

For further enquiries, customers can call 3346777 and 5777 (Vodafone, Digicel & Inkk users) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.