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WAF Situation Report No. 3 as at 1200 Hours, 18 December 2020 – TC Yasa


Re:  WAF Situation Report No. 3 as at 12:00 Hours, 18 December 2020 – TC Yasa

This situation report entails the status of the Water Authority of Fiji’s assets around the country in light of Tropical Cyclone Yasa:

  • WAF is working around the clock to provide consistent water supply to all Fijians.
  • Water restoration operations will depend on weather conditions, repairs will be carried out and water supply will be restored once the floodwaters subside to allow WAF ground teams to safely access the affected areas.
  • Members of the public are requested to store treated water for 2 to 3 days at all times.
  • WAF continues to inform customers on water disruptions through SMS text messages, WAF website and Facebook page
  • Water carting trucks are on standby to service the affected areas, weather and road conditions permitting, as and when the need arises. Please also understand that road conditions will be affected by TC Yasa and as such there will be times and circumstances when water carting services will not be able to be undertaken until the roads are made safe to travel.
  • All WAF Customer Services Centres remain closed until further notice.
  • WAF requests members of the public that require water carting services, to please contact the National Call Centre on 334 6777 or shortcode 5777 or via the toll-free line 1507 as well as 1508 for customers in the Northern Division.

Status of water supply around Fiji are as follows:


Both the Tamavua and Waila water treatment plants continue to operate.

Due to power fluctuations, pump stations have been switched over to the standby generators to sustain pumping. All standby Gensets at critical asset locations are in operation with water carting on standby.

Certain areas may face intermittent supply due to valve operations that are being carried out with an effort to maintain reservoir levels.

An increase of turbidity levels is being received at the water supply systems for Korovou and Deuba, as a result, treated water production has reduced.

Meanwhile, the Authority has also placed and refilled communal water tanks at the following locations:

  • Visama Village
  • Lokia 
  • Chadwick
  • Nasole Methodist Church
  • Sagali Road
  • Borete
  • Reba Circle
  • Tamavua Village
  • Veikoba
  • Siriti Court, Nakasi
  • Upper Samabula
  • Vusuya
  • Cunningham
  • Delainamasi (Evac Centre)
  • Nawanawa
  • Maumi Village
  • Tacirua Heights
  • Sakoca
  • Taro Village 
  • 90 Nailuva Rd
  • Naduru, Kuku Village
  • Makoi Health Centre
  • Raiwaqa
  • Nuffield
  • Vunimono High (Evac Centre)
  • Vunuku


All major water treatment plants in the Western Division continue to operate as normal.

An increase of turbidity levels is being received at the water supply systems at Ba and Keyasi. Repairs to the burst main to Malake island, Rakiraki is expected to be carried out today.

WAF will also be carrying out repairs to the malfunctioned raw water intake pump for the Keyasi Water Supply System.

Water supply systems in Tavua, Lautoka, and Nadi are operating on standby Gensets, due to power fluctuations.


Labasa: Operations staff have undertaken a series of physical infrastructure inspections to ascertain the extent of any damage. Meanwhile, all reservoirs are currently being re-filled, however, it will take more than three days to normalise water supply.

Customers in Nabouwalu and Savusavu will experience water supply issues due to flooding at the raw water intakes.

Water carting trucks will be deployed to service the affected areas, weather and road conditions permitting.

Meanwhile, Fijians in the Northern Division can directly contact the WAF North Call Centre via toll-free shortcode 1508.


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.