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WAF SITREP #3 as at 0600 HRS – 19/01/20 – TC TINO

Re:  WAF Situation Report No 3 as at 0600 Hours, 19 January 2020 – TC Tino

This situation report entails the status of the Water Authority of Fiji’s assets around the country in light of Tropical Cyclone Tino:

  • WAF is working around the clock to provide consistent water supply to all Fijians.
  • Repairs will be carried out and water supply will be normalized once the flood waters subside to allow WAF ground teams to safely access the affected areas.
  • The water restoration operation will depend on the weather conditions.
  • Members of the public are requested to store and boil all drinking water.
  • WAF continues to inform customers on water disruptions through SMS text messages, WAF website and Facebook page
  • Water carting trucks are on standby to service the affected areas as and when the need arises.
  • The Water Authority of Fiji (WAF) requests members of the public that require water carting services, to please contact our National Call Centre on 334 6777 or 5777 or via our toll-free line 1507.

Status of water supply and wastewater services around Fiji are as follows:


All major water and wastewater treatment plants in the Central Division continue to operate as normal.


All water supply systems are back to normal for maritime island groups Rotuma, Vanuabalavu, Moala, Lakeba and Kadavu.


All major water and wastewater treatment plants in the Western Division continue to operate as normal.


All major water treatment plants in the Northern Division continue to operate as normal.

However, water supply to Fijians in Labasa is temporarily disrupted due to a burst main along Nasealevu, WAF ground teams have been deployed to undertake repairs and water supply is expected to be normalised by 8pm tonight (19/01).

The wastewater services in Labasa at the Namara wastewater treatment plant continue to experience infiltrations of storm and floodwaters saturated with sand and silt into wastewater network, bailing trucks are on standby.

Meanwhile, water carting trucks will be deployed to service the affected areas, weather permitting.


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.