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Disciplinary Policy

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Please answer all 10 quiz questions on Disciplinary Policy.

Staff Name

1. All disciplinary processes at WAF must incorporate the principles of natural justice, which requires that Employees must be:

  •     informed of the details of any allegations made against them;
  •     provided with the opportunity to respond to the allegations;
  •     given adequate time to respond to the allegations; and
  •     given the opportunity to have support or representation during the investigation, however, such support shall     not be from a legal representative.
1. All disciplinary processes at WAF must incorporate the principles of natural justice, which requires that Employees must be:
2. Where an Executive, Line Manager or Supervisor of an Employee identifies that an Employee is not performing to the required standard then he/she must:
3. Timelines for a Performance Improvement Plan may vary based on the nature of the improvement required, however, shall not exceed _____________________. Where appropriate, the supervisor may transfer/ relocate the Employee from one divisional location to another to assist the Employee in improving and maintaining satisfactory performance.

4. Within, how many days of the end of the Performance Improvement Plan, the supervisor must collate all documents and report on the progress of the Employee to the CEO and/or his/her delegate with a recommendation on whether to:

  •     concludes the Performance Improvement Plan;
  •     continues the Performance Improvement Plan; or c. terminate the Employee’s contract.
4. Within, how many days of the end of the Performance Improvement Plan, the supervisor must collate all documents and report on the progress of the Employee to the CEO and/or his/her delegate with a recommendation on whether to:
5. WAF expects its Employees to conduct themselves within the Laws of Republic Fiji, instructions given by WAF, policies and procedures as amended or replaced from time to time, Code of Conduct and their respective employment contracts. Any breach of the above shall be regarded as Misconduct and may result in disciplinary action.
6. Despite the terms of clause 7, WAF may implement the following disciplinary procedures as suitable, based on the seriousness of the alleged misconduct:
7. Where it is deemed necessary to conduct a formal investigation to ascertain the facts or further information with respect to an alleged Misconduct, the CEO shall appoint an investigation panel based on cultural and gender diversity. The chair/member of the investigation panel should not be the line Chief Officer nor a member of the same SBU.
8. The investigation panel shall:
9. In certain cases, for example in cases involving Gross Misconduct, where employment relationships have broken down or there is a risk to WAF’s property or responsibilities to other parties, WAF may suspend the Employee with _____________________ to allow an unhindered investigation to take place.
10. Where the _____________________ finds that the investigation result and recommendation is not established or well founded, he or she may dismiss the allegation.
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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.