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WAF Public Advisory: Planned Water Maintenance Notice Blackrock Reservoir Outlet – Defective Valve Replacement, Nadi

The Water Authority of Fiji (WAF) wishes to advise its customers from Votualevu to the Namaka Central Business District (CBD) as well as the Denarau Island corridor that they will be experiencing low water pressure and intermittent water supply at times from 2 pm Friday, 29 December until 6 am Saturday, 30 December 2023.

Affected areas include:
Naboutini Back Road, Legalega, Voivoi, Sabeto, Nasoso, Naisoso Island, Martintar, Kennedy, Wailoaloa, Fantasy Island, Denarau Island, Nadi Town, Nakurakura, Nadi Hospital, Lolobalavu elevated area, Namotomoto Village, Narewa Village, Navoci Village, Nakavu Village and Saunaka Village.

The interruption in the water supply is to allow WAF to undertake urgent repairs and replacement works on the defective reservoir outlet valve at the Blackrock Reservoir which supplies clean treated water to customers from Votualevu to the Namaka Central Business District (CBD) as well as the Denarau Island corridor.

WAF reiterates that the anticipated valve replacement and repair works are critical, hence it needs to be prioritised for replacement to maintain consistent water supply to its customers and avoid any unforeseen major water disruption.


Therefore, WAF kindly advises its customers residing in the areas above to store and use water wisely for their immediate needs during this temporary disruption period.

WAF will ensure that during the shutdown period, there will be no major interruption in major services such as hospitals, airport and businesses as water tankers will be deployed to cart water to affected customers.

For water tanker requests, members of the public are to contact WAF’s National Call Centre at 3346777 or short code 5777.

WAF highly regrets any inconvenience caused to its customers.

For further enquiries, customers can call 3346777 or short code 5777 (all network users) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.