Suva City, 25 April 2024 – The Water Authority of Fiji (WAF) confirms that a recent disruption in the water supply was experienced by residents in its Upper Tovata System, from Khalsa Road Junction to Colo-i-Suva and are taking action to address the situation.
WAF acknowledges receiving complaints from residents and wishes to advise that disruption notices were communicated to customers in the affected areas through the WAF mobile app and text blasts. However, we do sincerely apologize that the notification did not reach all customers who were affected and recognize the importance of keeping our customers informed during instances of service interruptions. Restoration works are currently ongoing and water supply is being progressively restored to affected areas.
We kindly request residents to reach out to WAF’s customer care lines on 5777, 1507, and 1508 for updates and assistance during this time.
Real-time updates and notifications are available on our mobile apps on any disruptions that may affect the water supply in your area. The app provides a convenient platform for customers to stay informed and receive timely updates on developments or changes in water supply.
WAF remains committed to providing reliable and high-quality water services to all Fijians. We apologize for any inconvenience caused and appreciate the patience and understanding of the residents during this challenging period.
-ENDS-
For more information, please contact the WAF Communications Team via email at media@waf.com.fj