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Unplanned Water Disruption Notice – Labasa

Due to a defective valve preventing flow into the Benau Water Treatment Plant along Sarava Road, our customers living in Labasa will be experiencing a disruption to their water supply.

Affected Areas:

• Siberia Branch Road

• Naiyaca

• Batinikama

• Vunivau

• Vulovi

• Cawaira

• Soasoa

• Basoga

• Basoga Cemetery Road

• Vatunibale

• Vaturekuka

• Vitadra

• Lowcost

• Bulileka Village

• Boca

• Urata

• Dreketilailai

• Rara Housing

• Abua

• Wailevu Rice Mill

• Muslim College

• Saint Augustine School

• Wailevu village

• Wailevu Tiri

• Bucalevu

• Bottle shop

• Qaloyaga

Water carting trucks are on standby and can be requested in case of an emergency by calling 5777.

We are working to rectify the issue as soon as possible and thank you for your patience and understanding during this time.

For further enquiries, customers can call 3346777 and 5777 (all mobile networks) or email contact@waf.com.fj

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.