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Unplanned Water Disruption Notice – Labasa

Due to a major burst to the DN250mm Benau-Volanau pipeline situated opposite the Fiji Sugar Corporation Mill in Labasa, customers living in the areas listed below will be experiencing disruptions to their water supply.

Affected areas include elevated areas of:

• Batinikama
• Siberia branch Road
• Vulovi
• New World
• Naiyaca
• Ministry of Waterways Yard
• Vunivau
• Part of Vunika
• Basoga
• Vatunibale
• Vaturekuka
• Vitadra
• Lowcost
• Bulileka Secondary School
• Boca
• Urata
• Bulileka Village
• Boubale
• Dreketilailai Road
• Billing Point
• Vunika
• Valebasoga
• Vunivau
• Soasoa
• Boca
• Vitadra
• Ragubar Singh Road
• Vunivau Paras Point
• Vunivau Pecani
• Qawa Road
• Depot
• LTA
• FRA

We sincerely apologise for any inconvenience caused and we seek your understanding and patience.
For further enquiries, customers can call the 24/7 National Contact Centre on 334 6777 or short code 5777 (all mobile networks), or email contact@waf.com.fj
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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.