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Public Advisory – Unplanned Water Disruption Notice

Unplanned Disruption Notice

The Water Authority of Fiji (WAF) would like to advise our customers that a burst has developed on the Raw Water Rising main fed by Pumps 3 & 4, which will be shut down to dewater, to allow the teams to safely access and excavate the site to assess and determine the extent of damage. Rising Main fed by
Pumps 1 & 2 will be operated to maintain inflow into the Tamavua Water Treatment Plant.

While it is unlikely that inflow will be affected, as a precautionary measure, we advise customers supplied through Tamavua to store water while it is available, and use it wisely in case of an emergency.

Affected areas:

– From Tamavua-i-Wai Bridge through to Togalevu Naval along the Queens Road including all Site Streets
– From PJ Twommey Hospital to Reservoir Road along Princes Road, including all side streets such as Ragg Avenue, Devoji Street, Mead Road, Niraji, Wairua, Upper Mead Road, Lovoni Rd, Loa Street, Goodrum Place, Kaba Road, Saimoni Vatu Place, Bureta Street, Maharaj Place, Tuvana Place, Levuka Street, Tubou Street
– Lakeba St, including, Helson Street, Nayau Street, Kabara Street, Fulaga Street, Sovu Place, Namuka Street, Moala Street, Vatoa Street, Matuku Street, Totoya Street
– Namadi Heights Including Lower Ragg Avenue, Pathik Cresent, Mika Dreu Place, Padam Lala, Salato Road, Tuisawaqa, Salesi Road & all side streets
– Rewa Street to Flagstaff Roundabout, Including all side street such as Kikau St, Milverton Road, Alexander Sreett, Howell Road.
– Kula Street, Kaka Street, Parts of Gaji Road including Jittu Estate
– Elevated Areas along Laucala Bay and Ratu Sukuna Road
– Waimanu Road including all side streets, including Borron Road, Toganivalu Road, Sawani Street, Extension Street and elevated areas along Amy Street

For further enquiries, customers can call 3346777 or short code 5777 (all mobile networks) or email

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.