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Public Advisory – Unplanned Water Disruption Notice

The Water Authority of Fiji (WAF) wishes to advise its customers living in some parts of Lautoka area that they will be experiencing low water pressure to no water from now until further notice.

Affected areas include:
· Wairabetia area
· Lauwaki area
· Viseisei back Road
· Saru back Road
· Wairabetia Muslim School Road
· Navula area
· Saru Tawatawa area
· Natabua area
· Field 40 area
· Banaras
· Vuda Back Road
· Lawaki Settlement to Miki’s Supermarket

The interruption in supply is suspected to be a result of heavily clogged dam outlet screens or dislocated raw water trunk mains along the river crossings causing no raw water inflow into Saru Water Treatment Plant for production.

The WAF ground teams are currently unable to mobilise to the sites due to high flood water levels and high currents at 1st river crossing.

Our teams will mobilise on site to clear the dam screens and carry out necessary repair works when the flood water recedes and once it is safe to do so.

The exact timeframe on restoration of raw water to the Treatment Plant and supply to the affected customers cannot be confirmed at this time due to the current weather conditions and high flood water levels at the river crossings.

The Authority is kindly advising its customers residing in the areas above to use water wisely for their immediate needs during this temporary disruption period.

Water Carting trucks are on standby to service the affected areas during the temporary disruption period.

#WAF urges customers to conserve and always store sufficient amounts of water to last them for at least two to three days in their homes at all times.

WAF also encourages customers to invest in storage containers or water tanks connected to the water system for storage and backup supply during any unplanned disruption that may arise due to emergency works or natural disasters.

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time supplies normalize.

For further enquiries, customers can call 3346777 and 5777 (Vodafone, Digicel & Inkk users) or email

#TeamWAF #FijiNews #WaterForFiji💧 #Fiji


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.