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Public Advisory – Unplanned Water Disruption Notice

The Water Authority of Fiji (WAF) would like to advise our valued customers that the water levels at the Dokanisuva, Coloisuva, and Tacirua Reservoirs are below healthy operating levels this morning.

As a result, our customers in the areas listed below may experience low pressure to no water supply from now, until further notice.

As such, customers are kindly advised to prepare accordingly and store in their homes, while it is available, sufficient amounts of water to last them for at least 2 to 3 days.

▪️ Dokanisuva reservoir – Low pressure to No Water

All feeding from Dokanaisuva – Seventh Day Church Dokanaisuva to Tacirua Fijian School, Vunuleba Settlement.

▪️ Coloisuva reservoir – Low pressure to No Water

All feeding from Coloisuva – Naisogo, Colo-i-Suva Crest Chicken, Princess Road, Marshall Road, Taqairua, Vunikawai, Uluibeka, Colanaivau, Valesasa, Naitaqiri Nillgrey.

▪️ Tacirua Reservoir – Low pressure to no water

All feeding from Tacirua Reservoir – Tamavua Koro, Upper Ragg, Deovji Street, Tacirua Bus, Amputch Street, Princess Road.

Water carting trucks are on standy and can be requested in the case of emergencies by calling 5777 (all mobile networks).

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time supplies normalise.

For further enquiries, customers can call 3346777 or short code 5777 (all mobile networks) or email contact@waf.com.fj

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.