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Public Advisory – Unplanned Water Disruption Notice


The Water Authority of Fiji (WAF) would like to advise our valued customers that our technicians will be carrying out repair works to a burst main from now, until further notice.

As a result, our customers living in the areas listed below will experience a temporary disruption to their water supply.

Affected areas are:

Lautoka City DMA
Namoli DMA
Ragg Street DMA
Hospital DMA
Simila Area
Vomo/Dravuni DMA
Sandalwood DMA
Razak Rifle Range DMA
Link Road DMA
Kaunitoni DMA

For their immediate use, we kindly advise our customers to use water wisely during this temporary disruption period.

Water carting trucks are on standby to service the areas for any urgent requests and can be contacted through the Authority’s National Call Centre on 3346777 or 5777.

We sincerely apologise for any inconvenience caused and ask for your patience and understanding during this time and until water supply normalises.

For further enquiries, customers can call 3346777 and 5777 (Vodafone, Digicel & Inkk users) or email

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.