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Public Advisory – Unplanned Water Disruption Notice

The Water Authority of Fiji (WAF) wishes to advise our customers that due to low production levels at the Tamavua Water Treatment Plant caused by high turbidity in the water, our operational team has had to extend the Tovata Reservoir Supply Zone.

As a result of these necessary operational works, which aims to prevent disruptions in water supply to a greater area, our customers in the areas listed below will experience a temporary disruption in their water supply.

Affected areas are:

1) Intermittent Supply

Elevated Area of Makoi including parts of Kaliveitau, Elevated Area of Tacirua East including: Niubalavu Road, Raikiwai, Raibaba, Qakilo Road

2) Low Pressure to Intermittent Supply

Upper Delanivesi, including: Baka Road, Palm Drive (Lami), Lester Street, Sote Road 1& 2, Yadrana Settlement Road 1 & 2, Nakauvadra Road, Yasi Road, Kaunitoni Road, Qaranivalu Road (Lami), Bulou Road, Rogovoka Road, Naicobocobo Road, Upper Areas of Lami Village Road, Including: Rokodrawe Road, Nakurukuru Village Access Road, Upper Valenicina Road, Qauia Street, Upper Naimawi Street, Waivote, Nakula Street, Kalekana Settlement Road, Panaromic Road, Muaivuso Road, Muaivuso Village, Waikanake Village, Osonabukete, Beniveli, Pathik Crescent, Mika Dreu Place.

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time supplies normalise.

For further enquiries, customers can call 3346777 or short code 5777 (all mobile networks) or email

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.