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Public Advisory – Unplanned Water Disruption Notice

Due to heavy rain and flooding leading to blockage of intake screens at the Nalau and Buabua dams which is impacting supply, we would like to advise valued customers in parts of Lautoka that they may experience low water pressure to no water from now until further notice.
We kindly advise customers living in the areas listed below to prepare accordingly and store water while it is available during this temporary disruption period.
Affected areas include:
-Drasa Dam
-Drasa No 1
-Drasa No 18
-Vitogo village
WAF ground teams are currently cleaning the screens at both dams and we hope to have water supply normalised by this afternoon.
Water carting trucks are on standby to service the affected areas during the temporary disruption period and can be requested by calling 5777 (all mobile networks) or by email –


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.