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Public Advisory – Unplanned Water Disruption Notice

Unplanned Disruption Notice – Tavua System
The Water Authority of Fiji (WAF) would like to advise our customers living in the areas mentioned below will be experiencing that due to the recent heavy rainfall and flooding in Nasivi River, our Nasivi raw water pumps have been clogged, affecting water production at the Vatukoula Water Treatment Plan and water levels at the service reservoirs in Tavua system. As a result this will cause disruptions to the water supply of residents in these areas until further notice.
Our team swill undertake diving works to clear the pump screens once the flood water levels recede and once it is safe to do so.
Affected areas:
 Yasiyasi
 Nadolodolo
 Vanuakuwiri
 Matalevu
 Natawa
 Waikona
 Qalela
 Lubulubu
 Tagitagi
 Matacawa
 Tavualevu Village
 Tavua Town
 Vanuakula Village
 Nabuna Village
 Mataniwai
 Yaladro
 Korovou
 Kavuli
 Rabulu
 Balata
 Lakalaka
 Malele
 Masimasi
 Garampani
 Nasivi housing
 Vatukoula
 Toko
Water carting trucks are on standby and can be requested in the case of an emergency by calling 1507 (all mobile networks).
We thank you for your patience and understanding until such time that supplies normalise.
For further enquiries, customers can call 334 6777 and 5777 (all mobile networks), or email
#TeamWAF #WAF #FijiNews #WaterForFiji💧 #Fiji


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.