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Public Advisory

The Water Authority of Fiji (WAF) would like to advise our valued customers in the Northern Division that turbidity (dirt in water), has caused discoloration in our water reticulation system and taps.

As a result, we have had to directly chlorinate the water to make it safe for consumption and advise our customers in the areas listed below to please boil their water before drinking, as an additional safety precaution.

Affected areas are:

🔵Labasa Town
🔵Seaqaqa Town

Our teams are conducting continuous flushing in order to improve the water quality in the above areas.

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time that supplies normalise.

For further enquiries, customers can call 3346777 or 5777 (all mobile networks), or email

#TeamWAF #WAF #FijiNews #WaterForFiji💧 #Fiji


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.