Skip to content


The Water Authority of Fiji (WAF) wishes to advise its customers living in the following parts on the island of Taveuni that water supply is currently disrupted until further notice.

Affected Areas Include:

  • Nabuaono areas
  • Ura Estate
  • Waioba
  • Nabalima
  • Navaca area
  • Qarawalu
  • Waimaqera
  • Wainiyaku
  • Vatuwiri
  • Vuna Village
  • Korovou Village
  • Vunikavika Village
  • Vuna District Schhol
  • Taveuni South Secondary and Primary School
  • Vuna Health Center

The interruption in supply is due to a fault with the fresh water booster pump at the Navaca Desalination Plant. WAF crew members are working to rectify the fault.

The Authority is kindly advising its customers residing in the areas to store and use water wisely for their immediate needs during this temporary disruption period.

Water carting trucks have been deployed to service the affected areas.

The Authority highly regrets any inconvenience caused to its customers.

For further enquiries, customers can contact WAF’s National Contact Centre on 3346777 and 5777 (Vodafone, Digicel & Inkk users) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.