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The Water Authority of Fiji (WAF) wishes to advise its customers living in the following parts of Navua that water supply is currently interrupted until further notice.

Affected Areas Include:

  • Queens Highway from Navua Bridge to Navua Hospital (Namelimeli)
  • Tokotoko Highway, Qaributa, Namelimeli
  • Tokotoko back Road, Togoru, Taiperia and Wainividio
  • Calia, Calia back Road, Rio Settlement, Raiwaqa, Raiwaqa ALTA and Waiyanitu.

The interruption in supply is due to suspected blockages at the Wainikavika Dam.

The Authority is kindly advising its customers residing in the areas above to use water wisely for their immediate needs during this temporary disruption period.

A diving team from the Authority will be deployed to clear the blockages at the dam tomorrow (19/06).

Water supply is expected to be gradually normalised once the blockages have been cleared.

For water carting requests, customers or residents in the affected area are to contact the Authority’s National Call Centre on 3346777 or 5777.

The Authority highly regrets any inconvenience caused to its customers.

For further enquiries, customers can call 3346777 and 5777 (Vodafone, Digicel & Inkk users) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.