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Public Advisory – Unplanned Water Disruption Notice

Due to a defective valve beyond our control, our customers living in the areas listed below are experiencing a disruption in their water supply.

While we have temporarily extended Flagstaff Reservoir, some customers will still be affected by low pressure to no water supply.
Affected areas:

Along Grantham Road from Nailuva Road to Nabua, Vatuwaqa areas towards Nabua, Raiwaqa, Raiwai, Nabua and nearby areas.

Water trucks are currently providing immediate relief to affected residents in the area.

Our teams are working towards rectifying the issue as soon as possible, and we thank you for your patience and understanding during this time.

For further enquiries, customers can call 3346777 or short code 5777 (all mobile networks) or email contact@waf.com.fj

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.