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Public Advisory – TAVUA

The Water Authority of Fiji (WAF) wishes to advise its customers living in parts of Tavua area that customers will be experiencing low water pressure to no water at times during the day from today (16/01/18) to Friday (19/01/18).

Areas Affected Include;

  1. Nabuna Village, Vanuakula Village, Kavoli and Rabulu.
  2. Whole of Yaladro.
  3. Yasiyasi #1&2 Road, Nadolodolo Village, Matalevu, Natawa, Waikona, Tagitagi, Lubulubu, Qalela, Matacawa and Nasivi Road.
  4. Masimasi, Malele, Waikatakata, Lakalaka Road, Balata and Korovou.
  5. Nasivi sub-division.

This water disruption is due to the reduction of intake production capacity as a result of continuous rain causing flooding in Nasivi River at the intake.

Our operations team is working round the clock to normalize the system. It is expected that the restoration of water will be completed by Friday evening. However, the restoration operation will depend on the weather conditions.

The Authority is kindly advising its customers residing in these areas to store and use water wisely for their immediate needs during this temporary disruption period. Water carts will be on standby to service the affected areas as and when the need arises.

The Authority highly regrets any inconvenience caused to its customers.

For further inquiries, customers can call 3346777 or 5777 (Vodafone, Digicel & Inkk users) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.