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Public Advisory: Planned Water Maintenance – Installation of Air Valve at Junction of Kubukawa & Tovata Road

The Water Authority of Fiji (WAF) wishes to advise its valued customers living in the following areas that they will be experiencing low water pressure and intermittent water supply from *5 pm Friday, 09 February until 6 am Saturday, 10 February 2024.*

Affected areas include:
• Kubukawa Road
• Tovata Road
• Qaranivalu Road
• Kalabu Village

The interruption in water supply will allow WAF teams to install an air valve at the junction of Kubukawa and Tovata Road.

WAF reiterates that the anticipated installations are critical, hence it needs to be prioritised to maintain a consistent water supply to its customers.

Therefore, WAF kindly advises its customers residing in the areas above to store and use water wisely for their immediate needs during this temporary disruption period.

For water tanker requests, members of the public are to contact WAF’s National Call Centre at 3346777 or shortcode 5777.

WAF highly regrets any inconvenience caused to its customers.

For further enquiries, customers can call 3346777 or short code 5777 (all network users) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.