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Public Advisory – Low Reservoir Levels – Flagstaff Reservoir

The Water Authority of Fiji (WAF) would like to inform our valued customers within the Flagstaff area that low flows being experienced at the Waila Raw Water Intake is affecting production levels and is currently causing low levels to our reservoir.

Areas that may be affected are as follows, customers are urged to store sufficient amounts of water.Flagstaff Reservoir High elevated areas and All feeding from Flagstaff Reservoir, Ratu Sukuna Road, Queen Elizabeth Drive, Muanikau Road, Laucala Bay Road, McGregor Road, Domain Road, Victoria Parade from Sukuna Park to Nasese, Amy Street, Johnson Street, Spring Street, High Street, Stewart Street, Brown Street.

Water carting trucks will be on standby and can be requested in the case of an emergency by calling 5777 (all mobile networks).

We apologise for any inconvenience and thank our customers for their patience and understanding.

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.