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Planned Water Disruption Notice – Labasa

The Water Authority of Fiji (WAF) would like to advise our customers that we will be carrying out repairs to the leakage at the DN375 Benau-Volanau bulk water main and simultaneously perform replacement works to the DN300 Nasealevu raw line washout at Nakama from 9am to 5pm this Friday (08/07) which will result in a temporary water disruption.
Customers are requested to prepare accordingly and store enough water for use during this time.
Affected Areas:
📍 Parts of Vunivau
📍 Soasoa
📍 Batinikama
📍 Bulileka
📍 Lowcost
📍 Boca
📍 Urata
📍 Vitadra
📍 Part of Vunika
📍 Nabekavu
📍 Kulukulu
📍 Airport Road
📍 Navakasigani
📍 Solove
📍 Bocalevu
The works are aimed at reducing non-revenue water and maintain raw water supply to the Benau water treatment plant and also maintain clear and treated water supply to Volanau Reservoir.
We apologise for any inconvenience and thank our customers for their patience and understanding.
For further enquiries, customers can call 3346777 and 5777 (all mobile networks) or email

What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.