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Urgent maintenance works to two water pumps at the Water Authority of Fiji’s Waila Water Treatment Plant have been completed.

The water pumps propel clean and treated drinking water from the Waila Water Treatment Plant to the Rewa and Raralevu Reservoirs.

WAF General Manager Customer Services and Acting General Manager Operations, Mr Sekove Uluinayau said that it was imperative for the Authority to undertake these works in order to improve the quality of service to its customers.

“The works began at 6AM this morning (23/12) and it basically involved the dismantling of two water pumps at the Waila Water Treatment Plant. We had to undertake these works to check if the water pumps were clogged with debris or any substance and to ensure that nothing was deterring the pumps at operating at its full capacity,” explained Mr Uluinayau.

“As of midday, WAF crew members completed the maintenance works on the water pumps, the pumps are back online and we anticipate improvements as water restoration progresses,” said Mr Uluinayau.

Water supply to the affected areas in Nausori and the Rewa Delta are expected to be restored by 6AM tomorrow morning (24/12).

“We are currently in the process of refilling the Raralevu Reservoir to balance up the system during the peak demand. WAF is carrying out these works so that our customers in Nausori and in the Rewa Delta can have consistent water supply during the festive season,” said Mr Uluinayau.

Meanwhile, customers who require water carting assistance are to contact the Authority’s National Contact Centre on 334 6777 or 5777.


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.