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MEDIA RELEASE – WAF Working To Address Fluctuations in Reservoirs

The Water Authority of Fiji (WAF) is currently working around the clock to address the balancing of  water pressure and flow in pipelines and reservoirs which is causing fluctuations in water levels which has resulted in intermittent water supply to Fijians who receive their water from the Nasinu, Flagstaff, Nagatugatu, Tacirua, Dokanaisuva and Colo-i-suva reservoirs.

Last week, restoration of water was greatly delayed due to the opening of fire hydrants in Raiwai, which disrupted the pressurization of the water supply system.

After restoration works were completed in the weekend, system balancing is still in progress to stabilize fluctuations in pressure and flow to the affected reservoirs. This may cause low pressure or intermittent supply to elevated areas of Tacirua, parts of Tamavua Princess Road, upper Ragg Avenue including Amputch Place, Nailuva Road, Ratu Sukuna Road (junction of Vatuwaqa Primary to the Vuya Road junction), USP Hostel, and Dokanaisuva and Colo-I-Suva areas.

Water carting trucks have been deployed to service the following areas:

  • Vashanti Lal – Laucala Beach
  • Colo-i-suva
  • Vunikawai
  • Dokanaisuva
  • Marshall Road – Colo-i-suva
  • Tacirua Heights
  • Macfarlane – Raiwai
  • Leys Road – Raiwai
  • PRB Flats
  • Nailuva Road
  • Upper Ratu Sukuna Road

Fijians are urged to contact our National Contact Center on 3346777 or short code 5777 for water carting requests as well as to report leakages on roadsides.

WAF ground teams, last night, successfully repaired a burst main situated along Niubalavu Road, off Khalsa Road which had drained huge amounts of treated water from the water reticulation system.

The Authority urges Fijians to conserve and always store sufficient amounts of water to last them for at least two to three days in their homes at all times. The Authority also encourages Fijians to invest in storage containers or water tanks connected to the water system for storage and backup supply during any unplanned disruption that may arise due to emergency works, as well as natural disasters.

WAF also urges Fijians not to leave taps open during the day and night as restoration work is greatly affected especially to customers in affected areas.

We sincerely apologize for the inconvenience caused to our customers.


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.