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Media Release – WAF Teams Working 24/7 To Normalise Water Supply After Cyclone Damage

Tropical Cyclone Harold has caused significant damage to Water Authority of Fiji (WAF) systems which teams are working around the clock to fix.

“We anticipated the bad weather and already had in place mitigatory strategies to minimise damage caused by winds and flooding. We are working on areas that sustained damage to restore water supply to affected Fijians,” said WAF CEO, Mr Barry Omundson.

“We have prioritised deployment of teams to the areas that require attention most urgently and will be repairing and restoring services as soon as we can, bearing in mind the safety of our teams.”

Water carting trucks are being deployed as and when needed to ensure that Fijians continue to have a supply of clean and safe drinking water during any disruptions said Mr Omundson.

Power fluctuations also caused significant disruptions to how WAF was able to engage backup generators services.

Affected areas:


  • Deuba, Nayagi, Navua, Naboro, Korovou/QVS, Suva – Nausori Area.


  • Rakiraki, Tavua, Ba, Sigatoka.

WAF calls on all Fijians to build resilience and cater for times of essential service disruptions by storing water for 2 to 3 days.


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.