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While all major water systems are currently operating normally it is advisable to store water for backup supply and boil drinking water as a precautionary measure.

Water Authority of Fiji (WAF) General Manager Customer Services and Acting General Manager Operations, Mr Sekove Uluinayau said that with the adverse weather conditions that continue to affect the country, this may result in water treatment problems due to extremely high turbidity levels.

“If the weather deteriorates, this will result in high turbidity at the intakes and when this is received at the water treatment plants, this clogs the water filters and reduces the capacity of what we can produce, thus the production and the demand from customers are not in line,” explained Mr Uluinayau.

“The Authority is encouraging its customers to be proactive by ensuring that they have an adequate supply of stored water to cover their needs during the inclement weather, and just as importantly to boil their drinking water as a precautionary measure,” said Mr Uluinayau.

WAF wishes to also advise members of the public to use rainwater harvesting as a significant source of water.

Meanwhile, all major water supply systems are operating normally.

In the Northern Division, areas affected by water problem has been fully restored. The areas include; Wairiki Port, Waitovure, Namau, Kabulu, Raviravi, Qereqere, Sautolo, Namulomulo, Navave, and part of Nabouwalu.

Water supply remains normal for most of the Western and Central Divisions, whilst work on Naboro Dam to remove blockages will resume once water levels recede.

Meanwhile, customers are to contact the Authority’s National Contact Centre on 334 6777 or 5777 for water carting assistance or to report burst mains or leaking broken pipes.


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.