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The urgent repair works carried out by the Water Authority of Fiji (WAF) and its contractors, Elisha Engineering Co. Limited to the major water leakage along the Vaturu-Nagado high-pressure pipeline has been completed successfully as scheduled.

WAF General Manager Customer Services and Acting General Manager Operations, Mr Sekove Uluinayau said the works were completed by 9 AM Sunday morning, 21st April 2019.

“WAF crew members are now in the process of charging the high-pressure pipeline from the Vaturu Dam to the Nagado Water Treatment Plant. We are on schedule and we anticipate to get water supply normalized to customers by Monday evening into Tuesday morning,” said Mr Uluinayau.

Mr Uluinayau said that water restoration is currently in progress.

“Water restoration takes time, it will take around an additional 36 to 48 hours in order to restore supply. As part of the restoration process, it will require the re-charging of the high-pressure pipeline to the Nagado Water Treatment Plant. Once this is done, we will then work to balance and stabilize the water system at Nagado, before we start supplying clean drinking water to the service reservoirs towards Kashmir, Vuda as well as to Saru,” Mr Uluinayau explained.

Mr Uluinayau also thanked its contractors for undertaking the repairs and completing the works within the given timeframe.

“I would like to thank our contractors, the team from Elisha Engineering Co. Limited for a job well done, and we would like to thank them for working continuously throughout the repair period, which is approximately 48 hours straight,” said Mr Uluinayau.

Water supply is expected to be normalized by 6 AM Tuesday morning, 23rd April 2019.

“In the meantime, WAF continues to cart water to customers in the affected areas as well as to the community tanks that have been placed around in strategic locations in communities that have water supply disrupted,” said Mr Uluinayau.

Meanwhile, customers are to contact the Authority’s National Contact Centre on toll-free short code 1507 or email for water carting assistance.


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.