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MEDIA RELEASE: 95% Of Water Restored, WAF Teams Working to Restore Remaining Areas

The Water Authority of Fiji (WAF) continues to work around the clock to normalize water supply to residents in the elevated parts of Tacirua, 6 ½ miles towards Colo-i-Suva, who are fed from the Dokanaisuva and Colo-i-Suva service reservoirs.

The water supply system in Tovata had experienced mechanical issues at the booster pumps, this had caused slight delays in the restoration efforts.

WAF ground teams have rectified the fault moments ago with supply to be normalized in the affected areas by this afternoon (09/02).

Restoration coverage is now at 95%.

For most Fijians in Nasinu and certain areas in Suva, water supply has been normalized.

Water trucks are being deployed to impacted areas to provide relief to Fijians.

We sincerely apologize for any inconvenience caused.

Fijians can contact WAF’s National Contact Centre on 334 6777 or 5777 or toll-free helpline on 1507 for water carting services.


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.