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The Water Authority of Fiji (WAF) would like to update our customers in Ba on the current status of our raw water intakes which had been impacted by the recent flooding.

Update #1: water inflow to our Waiwai WTP has been fully restored.

1. Waiwai Dam

The landslide along the access road to the dam has been cleared and the dam is now accessible. The #WAF team has cleaned the dam screen and Waiwai dam is in normal operations.

2. Varaciva Dam

Varaciva dam is still out of operation due to the DN 375 pipes being washed away at the last river crossing. The WAF team had tried to access the repair site yesterday but couldn’t do so as the flood water levels into the river was still high and it was still raining heavily. Repair works on this section of raw water main shall start once the access road especially damaged culverts crossing are repaired and flood water recedes. In the interim a temporary pump has been installed.

For water carting requests, members of the public are to contact the Authority’s National Call Centre on 3346777 or shortcode 5777.The Authority highly regrets any inconvenience caused to its customers.

For further enquiries, customers can call 3346777 or shortcode 5777 (all networks) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.