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Advisory Planned Works

Due to new connection and cut-in works to the 300mm main along Princes Road from 9pm Friday (01/07) to 3am Saturday (02/07), water supply will be temporarily disrupted.
We request our valued customers to store water in anticipation these works which will interrupt water supply to the following areas;
Affected Areas:
• Princes Road – From Loa Street Junction to Calvary Temple
• All streets and roads off Bureta Street
• Lakeba Street – All streets and roads off Lakeba Street up to Color-Market
• Vatoa Street
• Ono Street
• Namuka Street
• Fulaga Street
• Mandir Street
• Helsen Street
• Votua Street
• Bureta Street
For further enquiries, customers can call 3346777 and 5777 (all mobile networks) or email

What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.