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Public Advisory – Unplanned Water Disruption Notice

Due to flooding caused by the recent heavy downpour, we have had to close our Nabouwalu Intake as a health and safety measure, since the high level of turbidity (dirt in water) makes the water unsafe for human consumption.

As a result, our customers in the following areas will be experiencing a disruption in their water supply until further notice.

Affected Areas:
Bua Provincial Quarters
Naulumatua House
Namulomulo
Wainisevu
Raviravi
Namau
Kabulu
Nanuku
Wairiki Mill
Navave Village
Vunirara
Vuniqaqa

Water carting trucks are on standby to service the affected areas during this temporary disruption period.

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time supplies normalise.

For further enquiries, customers can call 3346777 or toll-free short code 1508 (all mobile networks) or email contact@waf.com.fj

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.