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Public Advisory – Planned Water Disruption Notice

Planned Disruption Notice – Labasa

The Water Authority of Fiji (WAF) would like to advise our customers that we will be carrying out urgent valve installation and upgrade works at Covata Housing, to reduce the risk of leaks and improve service delivery.

As a result of these essential operations, our customers living at Covata Housing and other nearby areas will experience a disruption in their water supply from 7.00 pm Wednesday (19/5/21), until further notice.

We kindly ask customers to prepare accordingly and store water for use during this time.

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time supplies normalise.

For further enquiries, customers can call 3346777 or short code 1508 (all mobile networks) or email contact@waf.com.fj

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.