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PUBLIC ADVISORY

The Water Authority of Fiji (WAF) wishes to advise its customers that water supply would be disrupted as a result of the planned repairs and maintenance by the Fiji Electricity Authority (FEA) at its Wailoa Power Station during the Easter weekend.

WAF’s pumping stations and treatment plants would be affected during the power shutdown and this would affect the production of water to customers.

Therefore, the Authority is kindly advising its customers living in elevated areas to store and use water wisely for their immediate needs during the disruption period.

Water carting trucks will be on standby to service the affected areas as and when the need arises.

The Authority highly regrets any inconvenience caused to its customers.

For further inquiries, customers can call 3346777 or 5777 (Vodafone, Digicel & Inkk users) or email contact@waf.com.fj

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.