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Low Water Levels at Vaturu Dam- Water Rationing Notification

The Water Authority of Fiji (WAF) wishes to inform its valued customers in Nadi and Lautoka about the serious water supply constraints we are currently facing due to below-average rainfall at the Vaturu Dam.

The current water level at Vaturu Dam stands at 521.820 meters above mean sea level, which is 60.31% of its maximum storage capacity. The below-average rainfall and continued depletion of water levels are now significantly impacting our operations.

The reduced water levels have led to decreased water pressures and raw water flow along the gravity raw water trunk mains from Vaturu Dam to Nagado Water Treatment Plant. This has resulted in a reduction of 5.0 million litres per day in raw water inflow to the Nagado Water Treatment Plant, affecting our water production and supply capabilities.

As a result, customers residing in elevated areas of Nadi and Lautoka, particularly those in the southern end of the Nadi system and areas served by Nagado Water Treatment Plant and major reservoirs such as Blackrock, Nagado, Lolobalavu, Nasau, Vuda, and Kashmir, will experience intermittent water supply. Additionally, customers fed from rural offtakes in Nadi, along Queens Road, will also face low water pressures and intermittent supply.

To temporarily alleviate the situation and support water production capability, WAF teams will be carrying out operational works to ration the supply to the customers fed from Nagado Water Treatment Plant and reservoir supply zones mentioned below from 9 pm – 4 am daily. During this period, customers residing in the mentioned areas will be receiving low water pressure to intermittent water supply. The operational works will allow WAF to recover adequate water levels at the reservoirs during the off-peak hours of the night and have sufficient storage levels to meet the peak day demand.

Affected areas include:

Lautoka System– Kashmir, Tavakubu, Saru backroad, Kermode road, Sukanaivalu, Bavadra, elevated areas of Simila area, Waiyavi, Field 40, Riffle range, M N Naidu road, Natabua, Banaras, Vuda back road, Viseisei backroad, Saweni, Wairebetia, Velovelo, Lauwaki, Tawatawa, Vaivai and Lomolomo

Nadi System– Nadele, Naboutini, Sabeto, Waloko, Waimalika, Holika, Votualevu, Legalega, Meiganiyah, Nasau, Tabarak, Mulomulo, Solovi, elevated areas of Nawaka area, Malolo, Navo, Transmitter road, Vuniyasi, Togomasi, Togolavusa, Korovuto, Mate road, Sonaisali, Farmers road, Veilandan road, Nacovi area, Tunailia, Nawaicoba, Yako, Uciwai, Nabila and Momi

We urge all customers to conserve water and use it wisely during this critical period, especially considering the increased water demands during the festive season. WAF also urges customers to conserve and to minimize water use for irrigation such as watering lawns, car washing, and irrigating farms until the situation and water supply normalise.

Customers are also encouraged to invest in storage containers or water tanks connected to the water system for storage and backup water supply during any unplanned disruption that may arise due to emergency works or natural disasters.

We sincerely apologise for any inconvenience caused and seek your understanding and patience until such time as water supply is normalized.

Water carting trucks will be on standby to service the affected areas during the temporary disruption period.

For further enquiries, customers can call 3346777 and 5777 (all mobile networks) or email contact@waf.com.fj

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.