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WAF Advisory – Dokanisuva and Coloisuva Reservoirs

The Water Authority of Fiji (WAF) wishes to inform customers that we are experiencing low reservoir levels which is affecting supply to Fijians in the following areas.


The current hot and humid weather is also contributing to an increase in demand on the water supply system.

Dokanisuva Reservoir

All feeding from Dokanaisuva – Seventh Day Church Dokanaisuva to Tacirua Fijian School, Vunuleba Settlement.

Coloisuva Reservoir

All feeding from Coloisuva – Naisogo, Colo-i-Suva Crest Chicken, Princess Rd, Marshall Road, Taqairua, Vunikawai, Uluibeka, Colanaivau, Valesasa, Naitaqiri Nillgrey

Our teams are working on valve operations to sustain water levels in an effort to restore supply to the ends of the system.

We sincerely apologise for any inconvenience caused and we seek your patience and understanding until such time the water supply normalises.

For further enquiries, customers can call 334 6777 or short code 5777 (all mobile networks), or email contact@waf.com.fj

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.