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Public Advisory – Unplanned Water Disruption Notice

UNPLANNED WATER DISRUPTION NOTICE – BUABUA AND NALAU DAM

The Water Authority of Fiji (WAF) wishes to advise our customers living in some parts of the Western region that they will be experiencing low water pressure to no water from this morning (11/03/2022), until further notice.

Areas affected:
📍Vunato Junction
📍Naikabula
📍Vatamai
📍Munsi Khan
📍Tomuka
📍Vitogo
📍Johnson Road
📍Kings Road, Matawalu
📍Drasa Dam Road
📍Kings Road
📍Teidamu

The interruption in water supply is due to reduced inflow currently being experienced from the Buabua and Nalau Dams.

We urge our customers to conserve and always store sufficient amounts of water to last them for at least two to three days in their homes at all times, and to use water wisely during this period.

Water carting trucks are on standby and can be requested in case of an emergency by calling 1507.

We also encourage customers to invest in storage containers or water tanks connected to the water system for storage and backup supply during any unplanned disruption that may arise due to emergency works or natural disasters.

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time supplies normalise.

For further enquiries, customers can call 3346777 or short code 5777 (all mobile networks) or email contact@waf.com.fj

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.