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Water Meter Reading And Disconnection Areas For The Month Of June, 2022

The Water Authority of Fiji (#WAF) wishes to advise its customers living in some parts of Suva, Nausori, Navua, Sigatoka, Nadi, Lautoka, Ba, Tavua, Rakiraki Labasa, Seaqaqa and Nabouwalu that our technical team representing WAF will be conducting meter reading and water meter disconnections for the overdue accounts for all Commercial, Institutional and Residential customers.
Customers are kindly advised to ensure that WAF meters are accessible for meter reading by technicians with no hindrance arising from gate locks or ferocious dogs.
Customers can provide their meter reading pictures should being not able to avail themselves at home to open gates for the technicians through email contact@waf.com.fj
The following areas will be covered this month for meter reading:
📍Suva: Customers whose meter numbers fall under the KH,KJ,KR, FA,FB,FC zoning category.
– Tamavua, Upper Caubati
– Cunnigham stage 1 & 2
– Delainavesi up to Bilo
– Lami
– Navua
– Raiwaqa
– Navua
📍Nausori: Customers whose meter numbers fall under the GA, GB, KN, KT zoning category)
– Waila, Rewa Delta
– Upper Makoi
– Nausori Town
– Baulevu
– Raralevu
– Verata
📍Islands: Customers whose meter numbers fall under the DA,DB,DC,RR and KDV zoning category
– Levuka
– Lakeba
– Kadavu
📍Nadi: Customers whose meter numbers fall under the ED, PA and parts of EE zoning category
– Barara FLT
– Sabeto
– Natalau
– Nadele
– Naboutini
– Narewa
– Navoci
– Namotomoto
– Namaka Main Road
– Nadi District
📍Lautoka: Customers whose meter numbers fall under the CD and CH zoning category
– Natokowaqa Stage 2
– Natabua,
– Saru, Saru Back Road
– Rifle Range
– Velovelo
– Vaivai
– Vuda Back Road
– Field 40 up from Main high way
– Tavakubu Tomuka
– Wairabetia ,
– Tavakubu village
– Lauwaki feeder road (CK),
– Navula Road ,
– Hollander Street (CG)
– Kermoda Road
📍Ba: Customers whose meter numbers fall under the AA, AB, zoning category
– Northwest of Ba Town
– Nasolo and Waiwai
– Suburb of Town
– Nailaqa
– Varoko
– Koroqaqa
– Yalalevu
– Nailaga
– Varoko
– Sarava
– Namosau Area
– Maururu
– Vatulaulau Area
– Waiwai area
-Tabataba
– Chinakotti
– Moto Area
📍Rakiraki: Customers whose meter numbers fall under the M zoning category
– Rewasa
– Vitawa
– Vaileka
– Vatusekiyasawa
– Volivoli
– Ellington
– Navolau 1, 2
– Nanokonoko
– Navuniivi
– Wairuku
📍Labasa: Customers whose meter numbers fall under the BF, NVJ, SQ1, SQV, DT, NW1 and NVB zoning category
– Wailevu
– Delailabasa
– Tuatua
– Tovata
– Lajonia
– Seqaaqa
– Vunimanuca
– Batiri
– Dreketi
– Nabouwalu
– Vunivau
– Bua
Water meter disconnection will be conducted to all the overdue accounts irrespective to the geographical coverage.
WAF urges all customers to ensure payments of outstanding bills are done on time to avoid disconnection of services.
Upon disconnection, customers can make their payments with WAF’s registered payment agents and email our contact centre for facilitation of reconnection at contact@waf.com.fj.
WAF customers now have the option of choosing a mode of bill delivery through either Email or SMS and requested to visit their nearest customer service office to make their preferred selection for timely bill deliveries.
WAF also wishes to advise its customers to contact the WAF National Call Centre on 3346777 or 5777 for Vodafone, Digicel and Inkk users or email: contact@waf.com.fj for assistance should you have not received your bills on time.
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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.

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