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Restoration efforts by the Water Authority of Fiji (WAF) continue in the Western Division, following the recent week-long heavy rains and flooding which resulted in damages to our water infrastructure.

WAF teams trekked along the 300mm raw water pipeline from Waiwai Dam in Ba, having identified certain sections of the pipeline which had washed away due to severe flooding.

A temporary pump was installed by the Authority to sustain raw water flow to the Waiwai Water Treatment Plant and allow our teams to urgently replace the washed-out pipelines.

Our teams had to manually carry the pipes as well as tools and fittings to conduct the repair considering the terrain conditions of the sites where the pipeline is being laid.

Meanwhile, the Waiwai Dam has been desilted while an excavator is currently working on the Varaciva Dam clearing gravel and silt – upon clearing the dam, WAF teams will then work on restoring supply from this dam to the water treatment plant for treatment.

For further information, please call 3346777 or shortcode 5777 (all mobile networks), or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.