Skip to content

WAF Update: Savusavu Water Supply

We are presently experiencing low raw water inflows from our Savuloaloa intake which is impacting our Reservoir levels at Tavutikau and pumping hours to the Delainavaqiqi Reservoir.
Affected areas:
• Vunikoka
• Navaqiqi
• Buca
• Savusavu Airport
• Naseva
• Karavi
• Nukubalavu areas
The team believes the disruption is caused by the presence of air locks along the pipeline, WAF teams are currently carrying out flushing works and bleeding of air valves along the pipeline tonight (05/07) and water supply is expected to be normalised by tomorrow (06/07).
Air locks aren’t uncommon in water supply pipelines, and can be caused by air taken up by the raw water intake due to low water levels. These air locks in the pipeline then further impact on the system’s ability to recover. Flushing of the pipeline to remove the air is the only way to restore the system, as it eliminates the trapped air.
Water carting trucks are on standby and can be requested in case of an emergency by calling 5777.
We are working to rectify the issue as soon as possible and thank you for your patience and understanding during this time.
For further enquiries, customers can call 3346777 and 5777 (all mobile networks) or email

What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.