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WAF Offers 30 Day Extension For Current Water Bills

To assist customers, unable to pay their water bill because of the current COVID-19 containment restrictions, the Water Authority of Fiji (WAF) is offering a 30 day extension to current water bill due dates

“We understand that this is a very challenging time for many Fijians, especially with the necessary measures that have had to be taken to keep Fiji safe from COVID-19,” said WAF CEO, Barry Omundson.

“This initiative is mainly meant to help those who are currently unable to attend work having been restricted to certain containment zones, and may be having financial difficulties, as a result.”

“The 30 extra days, the timeframe for which extends from the current water bill due date, should allow our affected customers sufficient time to clear all their current dues.”

Customers looking to take advantage of the 30 day extension will need to contact WAF on 3346777 or 5777 (all mobile networks) or email for assistance.


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.