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The Water Authority of Fiji (WAF) would like to provide an update on supply restoration to our customers in Lautoka. As of last night, full restoration of water supply to all affected customers in the Buabua supply zone has been completed.

Progressive restoration to affected customers had started on Saturday morning (05/03/22), following the cleaning of clogged screens at Buabua and Nalau dams in Lautoka, and recovery of healthy water levels at Buabua and Qalitu reservoirs. As of 10:00 a.m. yesterday morning (06/03/22), 90% of the affected customers started receiving normal water supply, with full restoration completed last night.

Supply restoration was initially delayed as a result of the landslide near B.S Charan Road in Naikabula, affecting 3 lengths of DN 50 water pipes, as well as the clogging of our Buabua and Nalau dam screens last night following heavy rain into the catchment. This resulted in less raw water inflow into our Buabua Water Treatment Plant for production.

Our team cleaned the clogged screens yesterday morning and the inflow to the treatment plant is back to normal now. Repairs on the DN 50 dislocated water main have also been completed.

For more information, you can call 334 6777 and 5777 (all mobile networks), or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.