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WAF CEO Visits Nalovo Community

Water Authority of Fiji (WAF) Chief Executive Officer, Dr Amit Chanan, met with Nalovo residents at Nalovo Sangam School in Nadi this afternoon (28/06/22) to address ongoing concerns and provide updates on WAF initiatives in the area.
Residents in the area currently do not have piped water and instead rely on water carting relief provided by the Authority.
Dr Chanan said that the meeting with the residents of the rapidly growing community was a very productive one and they updated the residents about the Nawaicoba Reservoir which has now been completed, and the next phase of pipeline and pump station installation contract already awarded.
“The scheme will likely be commissioned by the middle of 2023, bringing piped water supply to the Nalovo area,” said the CEO.
“These community visits are being undertaken so WAF management can see first-hand the issues being faced by residents and formulate strategies to improve water supply.”
The community discussion also included rainwater tank installation and increasing water carting as an immediate measure to improve service. To this end, WAF will be conducting a customer survey to better implement allocation of rainwater tanks, based on who need it most.
Nalovo Sangam School Head Teacher, Ashwin Chand, who spoke on behalf of the residents, thanked the WAF team for taking the time out to visit them and hear their issues, as well as provide updates of the plans in place to have consistent piped water supply by mid 2023.
The CEO was accompanied by the Authority’s Chief Operating Officer, Seru Soderberg, General Manager Customer Services, Sekove Uluinayau and Manager Infrastructure Service Delivery-West, Miteshwar Chand.

What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.