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WAF CEO Continues Northern Division Tour

 Earlier this week, our CEO and his Executive Management Team continued their visits in the Northern Division, touring our brand new 5 million litre Savusavu Packaged Water Treatment Plant.
This project will provide Fijians in Savusavu with an improved supply of clean drinking water by increasing storage capacity and stability for the Savusavu water system, which will address supply disruptions which occurred frequently in past due to turbidity issues caused by heavy rain fall.
The new facility includes a new 1 million litre treated water reservoir which will complement the existing reservoir at plant.
In coming weeks, WAF will hold community engagement awareness sessions with Fijians in communities in Savusavu on the availability of new water connection provisions in certain areas, following recent main extension works.
The team also visited and spoke to WAF staff based at our Dreketi Borehole and Reservoir facility, Nabouwalu Depot, and Savusavu Depot.
Dr Chanan commended the staff for their efforts and commitment to serving Fijians which was followed by a talanoa session, giving them the chance to directly discuss any issues they have with the management team.
For further enquiries, customers can call 3346777 or toll-free short code 1508 (all mobile networks) or email

What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.