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Update: WAF Works To Normalise Water Supply

The Water Authority of Fiji (WAF) is working around the clock to normalise water supply to customers in elevated areas in the Upper Tamavua to Coloisuva corridor and elevated areas from Delainavesi to Vesari in the Central Division.

WAF Chief Operating Officer, Seru Soderberg said that the recent continuous heavy rains resulted in the increased discharge of silt and soil into the Waimanu River causing heavy turbidity which presented pumping challenges for the Waimanu Raw Water Pumps and has impacted the treatment and production rate of the Tamavua Water Treatment Plant (WTP).

“The reduction in production levels at the Tamavua Water Treatment Plant is currently affecting water supply to customers ranging from low pressure, intermittent to no water supply,” said Mr Soderberg.

WAF operations teams are working to rectify this by prioritising the replenishment of service reservoirs to desired levels to allow water supply to normalised to the areas impacted.

Mr Soderberg said that water supply restoration to affected areas will commence as soon as reservoir levels are healthy, and weather permitting.

“We are working to normalise water supply to our valued customers as soon as possible,” Mr Soderberg explained.

Mr Soderberg also apologised for the inconvenience caused and thanked customers for their patience and understanding.

Meanwhile, water tankers are on standby, and a request can be made to the National Contact Center at 334 6777 or shortcode 5777 or via email at 


Restoration Progress Status for Tamavua Reservoir Supply & Upper Tovata System as of Jan 22nd 2024, 12:17 pm


Tamavua Reservoir System Supply
Receiving Water  Yet to Receive
Wailoku Waiqanake
Savura Nabaka
Kia Street Upper Kalekana
Lami Qauia Street
Nadonumai Valenicina
Delainavesi Matata
Mali Place Koro-lailai (Wailoku)
Vugalei Koio (Wailoku)
Lami Koro
Lesi Road/Vou Road/Labiko
Nakula/Nasevou/Nakoba/Naimawi/Solomini Street
Lower Kalekana
Fisheries/Cement Factory/Fire Station
Samoa Settlement/Wailekutu/Uduiya/Panaromic
Old Veisari Road
Nagatugatu/Dokanaisuva & Coloisuva
Receiving Water  Yet to Receive
Lower Sakoca Upper Sakoca
Shashi Shop Upper Khalsa
Nuku buco Tacirua Heights
Lower Khalsa
Princes Road from Dokanaisuva to Khalsa Road
Coloisuva – Marshall/Toninaiwau/Raintree/Forestry Qtrs/Forestry Training School/Crest Farm/Uluibeka/Vunikawai/Naisogo/Buresasa/Sawani Hill 3
Tacirua Reservoir Supply
Tacirua Bus Part of Tamavua village
Princes Road from Khalsa Road to the Wailoku Junction Deoji
FSN & Twomey Upper Ragg Avenue
Kali Place
Upper Cunningham
Navurevure Road
Naranji Street[0]=AZVWxi_9TcYZcj_ADb5J4SlaF3UFZvhBiThYNJZfgJbedjrfGNCve4KgBQS-ungTbVxtzmSMZIWoJv4ylhUAWjTCLPBV97LXAzh_3BkkLn6WuXAnEr1qf1Py0RddJ70hVt2-oTVX4e99prVeg0MOukl0ITm4Y5y1OtjZh9jC_KzrnHyKssT76lVXr6-K36JpKPE&__tn__=%2CO%2CP-R


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.